Burger King — Restaurant in Colquitt

Normally I wouldn’t waste my time reviewing a Burger King unless it was exceptionally good or exceptionally bad. This BK is unfortunately the latter. We pulled up after a long trip with young children in the car already hungry and irritated. We ordered a double cheeseburger, some chicken fries, onion rings, and regular fries. They were OUT OF FRIES. I was kind of shocked they had the chicken fries, which is a 50/50 prospect at any Burger King, but being out of French fries at Burger King or McDonald’s means telling EVERY CUSTOMER you don’t have something you absolutely should never be without. So we replaced it with a 4 pc cheesy tot. Only 2 cars in front of us but drive through moving very slow. We explain to the children the virtue of waiting for most good things in life. Finally we get up to the window and the rude girl with a blank stare on her face, obviously not wanting to be there, says “19.28.” I guess it could have been more rude, but not by much. She later handed us a back of food and said “we waiting on the cheesy fries.” She said, and this is as nice as it got- “go wait up by the line.” I thanked her, and we drove up to the line. We waited again, and I had to recant some of our virtues of waiting speech from earlier. Waited some more. Drive though slow but moving. I kind of have an idea, from working in fast food decades earlier, how long 4 tater tots takes to cook. I hate to have to go into a store to get something I had to wait on-not because it is beneath me to do so, but mainly because it emphasizes how incompetent your staff must be to not complete an order that should have taken 10 minutes from order to eating. So past 20 minutes into our ordeal I go in, expecting to see the taters sitting up in a food trough, cold and ignored. Little did I imagine that from the time the rude girl told us to pull up and wait again and now- they had erased every memory of me and my order from their careless brains and completely forgot to make my dumb 4 taters at all! The gentleman I addressed this to went to check on it, and when I saw him grab for a bag and start frying something, I knew the news was not good. He DID apologize, and he did update me appropriately every 30 seconds on the readiness of my pitiful 4 little cheesy tots, but never thought it might be a good idea to offer this customer maybe 8 instead of 4, maybe a drink while I wait, maybe something to compensate me for the 30 minutes I have invested in the somewhat new Burger King in Colquitt, GA. I maybe should have been rude, looked more disappointed, or more outraged. This whole thing could very well be my fault for expecting a team of young adults to put together 5 cooked things in a bag in under 10 minutes. On my way out, another drive through customer came in and explained that they didn’t get their fries-THE FRIES THAT APPARENTLY THE GIRL FORGOT TO INFORM THEM DIDN’T EXIST AT THEIR BURGER KING. Only God knows how long they had to wait for their replacement side, because I left and will never come back to this horrible little...

VERY BAD EXPERIENCE FOR THE FIRST TIME VISITING SINCE THEY OPENED!!!!!! We drove up to the screen and had to announce we were there we were told to order whenever we were ready so we did well we order the new southwest burger we were told that we couldn’t order just the sandwich we had to get the whole meal fries and soda which it clearly stated on the menu SANDWICH ONLY $6.99! We had to repeat order more times than we should of had to!!!! We had to pull up for them to bring food out !!!! Well outcome was they forgot to cook the fries they forgot to put HEAVY AVOCADO SPREAD AND FORGOT TO PUT HEAVY TORTILLA STRIPS! I will give them a thumbs up for the poppers they were good, I’m thankful my whopper was decent. They were unfriendly the manager charged us a large coke for a large water which was for the dogs we got no napkins no ranch sauce in bag. Husband went in to tell them fries weren’t cooked fully let’s see what that experience will be like well made him feel like he was lying and telling him that she will help him after the drive thur was done after she had started to help him and saying that she would have to make a phone call to do a refund she only offered to replace the fries which would have been okay at the beginning of our meal not after! Oh yeah she asked to see the sandwich cause she didn’t believe he was telling her...

I should have known to leave after pulling up to the drive thru ordering menu and speaker and no one answered us after several minutes of us waiting and sitting there.

We made the mistake of ordering.

We ordered two cheeseburgers, one chicken tender wrap, one order of nuggets and 3 fries.

We pulled up to the pay window and saw a German cockroach. Should have left.

No one came and then realized that we had to go to the food pick up window. Greeted the attendant and she barely acknowledged me.

I thanked her and asked her how she was doing and she barley answered me.

After I Paid for the food, we sat for several minutes, keep in mind no one else was in line and it took minutes to get our drinks.

Then, we were asked to move forward and wait.

Still, no one else in line.

10 plus minutes later, I finally decided to go in and get our order.

The bag was sitting there and the staff was sitting there talking with themselves and couldn’t care less if our order was delivered or not.

Bottom line

The staff at this restaurant don’t care 15-20 other reviews all say the same thing

Who ever owns this restaurant has serious issues with this store and doesn’t care what happens My family will never ever...