NEVER order from this place, especially via Uber Eats. My husband and I tried to order food for a night in and it turned into an hour and half wait with NO FOOD.
After we placed our order via Uber Eats, we received a phone call and a voicemail stating that they were out of curry chicken. We called back less than 30 seconds later and no one picked up. Over the next hour and a half, we called them several times with no response (live called over 10 times). Finally we contacted Uber Eats to see if we could get the message to them an alternative way. Uber Eats couldn't even get a hold of them. Instead they contacted the driver who was to deliver the food and told them to relay the message about the order replacement we preferred. 15 minutes later, still no food. We then received a random angry call from someone saying that we had canceled our order and wasted our time. After they hung up, we called Uber Eats again and canceled the order.
I'm a Caribbean girl myself and I have a lot of patience but over 2 hours of waiting for food is UNACCEPTABLE. We could've saved ourselves the trouble and just have gone to Ena's Caribbean Kitchen and received our food in 15-20 minutes. If you're anything like me and hate a lack of communication and customer service, just go to Ena's Caribbean Kitchen on Cleveland Ave instead. They...
Read moreI was in town to visit my cousin and his friend brought in food from the restaurant Island Vibes. It smelled delicious.
By the time we finished what we had to do in his basement, it was late. Island vibes was closed, but I called anyway. The guy who answered the phone said they were closed but if I came soon he would put something together for me.
I was 10 minutes away and I sped over there. When I arrived he apologized got the rice might be cold because they had already cut off the warmers for the night and I told him it was fine. He said the gravy had already been discarded for the night and apologized again. I told him it was fine, I understood they were closed when I called.
I left at 25% tip because they waited on me even after they were closed.
I got to my car and the smell of the delicious food called me and wouldn't let me wait until I got back to my cousin's. The taste of everything was spectacular.
If you are in Columbus and you want to eat some authentic Jamaican cuisine, I implore you to come down to Island vibes restaurant. They treat you like family and the food is delicious. what other restaurant do they still serve you when you call after they're closed? That alone aren't them a 5-star review without even tasting the food, but tasting the food I wish I could give a higher rating. Thank...
Read moreExperience from the old man & receiving wings that looked like pigeon wings or Tyson wings was PREPOSTEROUS!
Very disappointed, this has always been one of my favorite restaurants. Old man was rude. My dumplings were raw & refused at first to exchange the food, until I said I’ll bring everything back & call my bank.
Not only that, I wish I would’ve checked the bag. I paid $35 in total but $16 for 6 wings that looked like Tyson frozen wings two different sauces mixed together which I did not ask to be done that way, pool of sauce all over the container, cornbread was crumbles in siren wrap.
$16 for 10 whole real wings at BnR. Soul2go & BnR bar & grill has PHENOMENAL REAL WINGS! I ordered from BnR (Morse Rd & Hamilton) friendly workers, food was amazing too! Clean restaurant & kitchen.
Also, why is there a tip jar? I’m a server/bartender in an upscale restaurant. We make $5/hr & why we get tips. There’s no need for a tip, when no service is being done, except bagging food. I know no one is making $5/hr. Same with Starbucks, why is there a tip jar? They...
Read more