Be careful giving them your card!
I am beyond disappointed in this location. I have been coming here for 3 years since I moved to the area. I came in last night after work with a friend (two black women), ordered a couple drinks. The server asked for a card to start a tab, totally normal, and we sat there talking as people do at a bar. To my knowledge, as it is posted on the website, they close at 2:30am on Saturday. Around 2am a manager comes up to us and tells us to finish up our drinks and pay. That was odd considering we didn’t hear a last call and our server disappeared and never asked us for payment after dropping off the check. Also, the bar didn’t close for another 30 minutes, and we were trying to enjoy ourselves as we finished our last drink. I have never been rushed out of this specific bar in that way ever! And especially not half an hour before they close.
The next day (today) I noticed a charge on my card. I paid my tab in cash to the manager, so my card should not have been charged. I called the store to ask what was going on. He (Mitch) takes my information and calls back saying he hasn’t charged my card since March. He proceeds to ask if I am “sure I have the right location.” I respond with “yes.” I tell him I am looking at the charge on my card right now which is not even the same amount as my bill from last night. He calls me back again and says he found my friend and I’s receipts and my story is correct. He then tells me they “probably just charged my card for the wrong tab” and when that happens he’ll void it off and the charge should disappear. So his resolution was for me to call back IF the charge doesn’t come off and he’ll “see if he can get it sorted out.” I did not get an apology or even a sense of concern for the fact someone charged my card for a bill that was not mine. I can’t even comprehend how it happened considering a manger was involved in taking the payments, or maybe he only was involved in taking ours.
I won’t be back. I hope the charge falls off so I won’t have to deal with the people they have playing...
Read moreI recently had the pleasure of being served by Kailee, and I can honestly say she made my entire evening unforgettable! From the moment I approached the bar, her warm smile and friendly attitude made me feel welcomed right away. Kailee’s attention to detail, professionalism, and deep knowledge of cocktails is unmatched. She expertly crafted each drink with care, offering great recommendations based on my preferences.
Not only were the drinks fantastic, but Kailee also made the entire experience fun and engaging. Her vibrant personality and passion for her craft truly shine through in every interaction. She effortlessly balances efficiency with exceptional customer service, even when the bar is packed. It’s clear she genuinely enjoys making sure everyone has a great time.
If you're lucky enough to have Kailee as your bartender, you're in for a treat! I highly recommend visiting just for the experience she provides. Thank you to Kailee for making my...
Read moreI recently had the pleasure of visiting where Kailee was tending. I must say, she is an incredible bartender. From the moment I sat down at the bar, Kailee greeted me with a warm smile and made me feel right at home.
Kailee's cocktail-making skills are top-notch. Each drink she prepared was a work of art, with perfectly balanced flavors and creative combinations that left me wanting more. Her attention to detail and passion for mixology truly shines through in every drink she creates.
The atmosphere at the bar was cozy and inviting, thanks in large part to Kailee's friendly and welcoming demeanor. She made sure to check in on me throughout the evening, ensuring that I had everything I needed to enjoy my time there.
I can't recommend Kailee enough. If you're looking for a talented bartender who will go above and beyond to make your experience memorable, look no further. Kailee is truly a gem in the world of mixology and I can't wait to visit her...
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