Caffeinated — Restaurant in Colusa

THIS COFFEE JOINT GETS NEGATIVE FIVE STARS FOR HORRIFIC CUSTOMER SERVICE. I unfortunately had a run in with a stout, middle-aged mean woman, who I am assuming to be the head manager (?) of the “Caffeinated” coffeeshop this morning. I am an out-of-town visitor from southern California and am currently on work leave dealing with serious political issues affecting my job. At first, I thought this coffee shop was cool, as it was a great place to enjoy coffee and remotely work on my computer in the morning on some difficult work-related issues. This coffeeshop was just down the street from Colusa’s fabulous state campground, where my friend and I were “ruffin’ it” for a few days to switch up our routine.

This morning was perhaps my seventh and unfortunately last visit to “Caffeinated,” as I was rudely approached by this woman, who I am assuming to be the manager of the property, who felt entitled to suddenly sit down at my work table, WITHOUT A MASK, to interrogate me about all my personal details: what am I working on, where am I from, why am I here, why be here in Colusa and not somewhere else? Like why in the hell is this any of her business? Apparently, one of the staff ladies made a false and offending complaint about me to this manager. The complaint was that “I spent too much time in the bathroom,” which led to conversational assumptions that I was homeless, and that I was bathing and making a big mess in the bathroom, and I was in there for extensive amounts of time. If anyone would like to know the “dirty details” of this morning’s routine: Based on my needing to relieve myself three times, potty squatting a few minutes with each visit, over 3 or 4 hours of my working there, I think I used the bathroom quite normally. Otherwise, I ordered coffee, made friendly chatter with a couple of locals, sat in the corner, worked on the computer, and kept to myself, like any good ordinary coffeeshop customer.

And as soon as this lady found out I will be leaving this town today, she said, "Okay." and abruptly left the table as suddenly as she came. And then she publicly blurted out to her staff, “Oh, she’ll be leaving today, so let it go.” The way how this lady manager approached me and interrogated me, abruptly and rudely, and in a very entitled and nosy way, AND WITHOUT OBSERVING ANY COVID-19 PRECAUTIONS, she made me feel extremely uncomfortable and even to the point of humiliation on the premises of her own business. Never had I been in a situation where staff went out of their way to make up false bathroom occupation claims, in which the assumptions led to bathing and homelessness. THIS WOMAN REALLY CROSSED THE LINE WITH POOR CUSTOMER SERVICE, AND THIS SITUATION WAS BASICALLY CUSTOMER HARASSMENT.

I really try my very best to support local, small-town coffeeshops, but this was by far the worst experience I have ever had in such a venue. I returned to the state campground in the early afternoon, and a couple of locals happened to validate my experiences of this now-wretched place. In random conversation with my friend, these Colusa residents stated that the people who run that coffeeshop don’t treat the customers or the employees very well. I am so sad to hear, and now I’m just another victim of it. Usually, I want the small guy to win. I want the David’s of coffeehouses to survive in the Goliath industry of Starbucks. But unfortunately, I discovered why this coffeeshop is so small and self-limiting.

To go out of your way to make offensive and grandiose statements, along with overstepping your bounds to interrogating me to the point of harassment, I will NEVER set foot in this coffee joint ever again. And now Caffeinated can enjoy the menu of KARMA: “You Get Served What You Deserve:” an unfortunate and honest review. (see full...

Great coffee and bakery! Visited Jan. 27th..see receipt.

This coffee shop is next to Roccos in Colusa California. What a nice surprise - tons of coffee options with some delectable bakery items to choose from! It smells so good when you walk inside and the interior is decorated so warmly and inviting! They have comfy seating inside as well as outdoor seating.

I like that they also have candles and other items to purchase. The inside was such a delight to walk into (wasn't expecting that!). I believe they do custom orders including cakes.

Prices are not listed on the boards (fluctuating prices). The owner and staff are friendly!

Ps. I loved their house coffee - it was strong and delicious - just what I needed for the road!

Very cute place and will...

We stopped this morning for a much needed breakfast and COFFEE. It was a pleasant surprise to find a nice little small business that was not a franchise. It was nicely decorated and welcoming. The coffee was everything I needed but, the FOOD, wow it was fresh and very good. I will stop again in my travels. Once I find a place I will frequent it if at all possible. The staff were very friendly. It was well worth the money. Not fast Food. Real Food! Highly recommended! Thank you for a great start to our day...