I've been here several times and the staff here make me uneasy. They seem like they'd rather be anywhere else and it translates to their customer service. They come across as very bored, aloof and disinterested. For example, today I had my birthday drink already selected in the app. Yet when they scanned my code and told me my total, I knew it was wrong. So I had to ask about my birthday drink and this man's whole tone changed. It was like I ruined his day by asking a simple question! He made a comment under his breath with a sigh, tapped away at his pad and then gave me my new total. I try to be understanding, but of all the Dutch Bros in my area that I visit, this one is the worst by...
Read moreOrdered a hot coffee and a blended frozen both did not taste good at all and we paid extra for whip cream and had to ask for it when drinks were given to us the cup on the frozen was almost filled to the top so there was no room for whip cream but they put a little under the lid asked for xtra Carmel sauce and didn’t get any idk what they made me but it was horrible. Also ordered a muffin top that was basically throw to us and it was frozen …. Don’t know if they are all learning or what but when I pay $18 for 2 coffees that didn’t even taste like coffee and a frozen muffin too I don’t see any value and also waited in line for 38 mins. I think you can do better...
Read moreI've been going to the 104th and US 85 location since it has opened. I just want to say, everyone who works there is awesome. Siri, the assistant manager is the most awesome person I have ever met. These young people that work there are all the best. They are well mannered and treat me with the upmost respect. I cannot remember all of their names, but I do know at least 15 of them by there name. When I drive up, 90% of the time they are working on my drink before I even get out of my vehicle. I feel like family when I am there. There are a few of them that will be leaving this year and I am really going to miss them, but I wish all of them the...
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