Domino's Pizza — Restaurant in Commerce

On Friday 9/1 I ordered pizza through the app and just as I was about to submit my order (had already selected my toppings and all) realized that I forgot to take off the garlic crust. Went back to edit my order finished and submitted it not realizing that by going back I had reset my whole order. When my pizza was delivered we went to eat and they were all cheese! I went to look at my confirmation email and it did say all cheese even though I know I selected toppings. I know I should of triple checked my order before submitting but didn't. I called the store and asked to speak to the manager I explained what happened and without hesitation he said "no worries I'll send you the right pizzas." I only now wish I could remember his name so that he could get the credit he deserves! I know it's just pizza but it's the customer service I received, it's very hard to come by now a days. It was hectic in my home as we were moving and the manager made my night just that much easier! So thank you to the manager who was working the night of 9/1...

Took over 2 hours to get a pizza. We tried numerous times to call and let them know we'll just pick it up if they are swamped with deliveries but no one would answer the phone - I get it, they are busy. Pizza tracker had my Pizza being out of the oven just after 9 pm, quality checked by 9:10 or so. We didn't get our food until after 10:30! It doesn't matter what heating bag you stick it in, an hour+ just sitting causes pizza to sit and cool. Pizza was already room temperature and limp... Just to add to the misery of this order the delivery driver was at an apartment complex down the street from us over 30 minutes. IDK what was going on with that but he was a much older gentleman so I highly doubt he was screwing around.

I genuinely feel bad leaving this review because I DO NOT believe any of this was the fault of the employees. I feel like they are HORRIBLY understaffed and hopefully putting a review out there gets some eyes from corporate to get these...

Defently want to stay away from this location..Grade is 1 star because there's nothing less than 1.. Bad customer service.. Original thought i was talking to a regular employee, to my surprise it turns out to be the manager. You could hear him nagging when i asked him simple questions. Now if that's there kind of service.. Imagine the food or even the sanitary part of the location. A business run by people that don't care.. Never again will i go to this location.. I will rather drive long distance and make sure service and quality is on top of there list.. Truly...