Chipotle Mexican Grill — Restaurant in Concord

First of all for someone who’s been working in the restaurant industry for more than a decade, It’s pathetic No one cleans not even a line sweep, the drink dispenser area messy. As far as the food goes, the portions are small and they’re always out of items for example, the chicken or the Carne Asada, at least let the customer know why you’re out, vs just saying “we don’t have anymore”; OK…. So will you have more in maybe 10-15mins? The attitude of some of the workers not all needs adjusting. People just standing around in the kitchen, are you over here to work or stand around. Just pathetic I don’t know who is the manager here, but it needs to get better. I understand it’s a fast food joint, but have some pride where you work Or just stay at home. Not coming back to this...

Great to have this new location in Concord! Well staffed, friendly and pretty efficient for a new location. Ingredients all looked and tasted great, including the guacamole, which seems to be hit or miss at many other locations. The only critical feedback is that the space was not clean. We noticed that many of the tables had food on them from prior customers. The place was not super busy, so should be easy to clean up. The work counter from the build line through the register also had food all over the place and we ended up with sour cream all over our to-go bag. If you can't keep the place clean consistently, customers will wonder about the rest of the operation. Hope to see improvement here. We...

It’s not Chipotle’s fault, but I want to give a word of caution. There are several high schools in the area of this place and the kids get to go off campus for lunch. I was almost hit in the parking lot by a car full of teenaged girls and then I was harassed in line and one of the students appeared to try to put their hand in my purse. Be aware of your surroundings and if you have to go there during lunch on a school day, consider ordering ahead. The lines will be super long and you’ll have to deal with a lot of...