Bernie's Chicken — Restaurant in Columbia

So Whenever I Go There, The Food is Usually Good...I Took Away Some Stars Cause This is the second Time in About 6-8 months That I've Been Here & Seen a BIG Issue...Before I Left, I Asked for a Refill...1 Of The Girls Asked Me For My Cup, Smh...I Asked For a New one, She Asked Where's Ya Cup that you Had...I Said I Want a New One, & Showed Her My Cup...She Asked For a Receipt, Which I Paid About Twenty Dollars For Me & a Friend...Thing Is, They Refill Customers Cups In the MIDDLE of a Pandemic from a Jug With a Spout...Its Not Even Cool Before That!!! You Don't Know what that Person Has!!! She Told Me, Another Cup will be a Dollar & Twenty Five Cents; When Its Obvious I Was Eating in...

This is a Health Hazard, & Unexceptable!!! Theirs No Reason for this, Especially When they Go Up on the Price of these Specials...If Everyone Else Can Comply, What makes This Restaurant So Special? Me & my Peoples Have been Going Here For YEARS, & Will Stop Until They Get This Under Wraps...Trust Me, it's ALOT Of Us!!! So Until this is Handled, it's Bye Bye Bernies

Also, Calling in an Order is Almost a Joke...You Will Get there 15-20mins Later & Food Still May Not Be Ready...Then Wait another 15-20mins To get ya Order It Wasn't Even Near the Lunch Rush...Some Of the Cashiers Have Attitude...

Let me tell you something. I've worked near bernies chicken for over two years now and never gone in. Clearly that was a mistake! First of all, I got all this food for $13 and change (and thats including a tip). I don't know what sorcery this is, but these are the best fries I've ever had in my life, and that's not an exaggeration. The chicken is so juicy and tender and deliciously crispy on the outside. Let me tell you a thing. I don't even like sweet tea. Can never stomach it. But this sweet tea is so gosh darn yummy I'm chugging it like it's the nectar of the gods??? The banana pudding tastes homemade and was so surgery and banana-y and perfect. The only slight ding is I didn't like the coleslaw. But really, all this for $13 and it's the best I've ever had? Can't even get this much food from McDonald's for that price, and the quality can't even compare. Very easy 1000/10. Also, can we talk about the service for a second??? Those ladies were so sweet and somehow my order was ready in exactly .04 seconds I stg. I swear it's some secret coven or something using magic...

We stopped here on the way down to Charleston for the weekend based on a friend's recommendation and I wasn't disappointed. The fried chicken was better than the chicken sandwiches that my other people ordered, but it was all tasty. The ordering process was a little hard to figure out for someone who had never eaten there. You place your order and take a ticket but then don't pay until the food is ready and you pick it up. Since there were people standing around waiting for to go orders it was hard to tell what to do, and no one who worked there volunteered that info. Even though our orders were placed immediately after each other, the second chicken sandwich was on a different ticket and took about 10 minutes longer to make than our other food. That was kind of a pain, but not a big deal. The prices were great, and the customer base included business folks in suits, sherrifs, US Army officers, and all sorts of othets, which tells me this place is consistent and a favorite...