Don't bother. Waste of time and will only make you frustrated. Manager is extremely rude. Food is good when it's made correctly. Good luck with that. We order the same thing every time, once sometimes twice almost every day for the past 4 weeks because we just moved here and it's convienient - or so we thought! We had to have our burger (mcdouble with only extra mayo, pickle, and sliver onion, not complicated at all) remade 4 times in a row!!! Because they continued to put ketchup on it. The 4th time the manager literally drowned it in ketchup so i went in to tell them it once again had ketchup, just to find out that i walked in on them talking about us being "problem customers" to not only the rest of the staff, but to OTHER CUSTOMERS as well! How am i a problem customer if I'm respectful and THEY keep screwing it up!? Oh, and on top of that the manager told us they will not be remaking the burger. Pathetic. Do not recommend. This is not the first time we have dealt with such horrible attitude and so-called customer service from the so-called manager. You're better off with a burger from Parkview. And all the staff everywhere else in the town BUT McDonalds are all super nice...
Read moreSomething has happened at McDonald's. Service is absolutely horrible. It's hard to get a person to talk to. I'll never go to Marana I-10 location again and now I'm adding Marana at Cortaro I-10 to the list. So here's my experience. I try to avoid McDonald's these days but I decided to go in and give it a try. When I finally got someone who would take my order, they did bring it out but the milk was spoiled rotten. I tried to take it back to the counter and I was completely ignored. As if I were invisible, one gal walking right by me and looked through me as if I didn't exist. Now I'm standing there with a little jug of milk saying "excuse me" and they just walk by. So I set it on the counter and walked out. This is my second blistering McDonald's review and my last. I'm done with them. I've been going there since 1969 as far back as I...
Read moreVisited this location tonight and being from out of town, had no idea it was “Game Night”. That being said, I placed my very large family order in drive-thru. My order consisted of Two 4 for $4 meals, 3 Happy Meals, 2 McGriddles and a large Tea. Our service was provided by Serena and the FABULOUS service we received is reason enough for me to come back! Serena was courteous, efficient, and REMARKABLY friendly given the high traffic both in drive-thru and lobby. All of our food was delivered hot, fresh, and with a smile. I am certain if you’re reading this review, you’re familiar with how rare “Service with a smile” is these days. I highly recommend this...
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