I am extremely disappointed in today's purchase. I either need a refund, or im calling my bank. I paid almost 50$ today. I got 2 XL bowls. And some shrimp. I got salmon and chicken on 1 bowl, and on the other, i got beef and chicken. The food was literally ROTTEN ! ND I PAID 50$ My son ate rotten salmon. You can tell it's rotten when the taste lingers in the back of the throat, too. So just imagine how i felt tasting my sons salmon so rotten it tastes worse than tuna. I literally tasted the rotten fish in my nose. that's how bad it was. The chicken was so expired and rotten that the chicken pieces were all gray. I actually just threw away all the chicken in the trash. And that says a lot spending 50$ . I basically bought their whole groceries, and they decided to take advantage. I was so excited to get yoshinoya before i left back to vegas. But now i feel like i never have yoshinoya ever again. Im either gonna contact corporate and let them know. Or im going to get money back one way or another. I didn't eat anything. Only the tempura shrimp. I just threw away 50$ on trash food. Crazy cause the restaurant looks nice and clean when you first walk in. But looks are deceiving cause the food was so horrible. I honestly want to cry. Imagine not having a yoshinoya in las vegas. Going to another state all excited to finally get a dish only to be faced with nothing but disappointment. Im disgusted . Oh and the chicken was mostly only fat and the small pieces of actual chicken i got were literally gray. You know a chicken is rotten when its gray. That means that the chicken was left outside of the fridge for too long it went bad nd they still decided to use it on my plate. Like buddy i paid 50$ not 12$ . Thats extremely disrespectful. I didn't take a picture when i had the plate but here a picture of it in the trash. While im on my way home back to vegas. Filthy
I can see that the owner replied. I cant reply back. But i literally put that i ordered this TODAYY. On 06-01-2025. I also put exactly what i ordered on this review. I also know for a fact that the owner knows hes using rotten food. He probably tells his employees to use the rotten meat The employees wouldn't do it unless the owner tells them to do it. I will be contacting corporate, getting my refund one...
Read moreSo me and my wife stopped by for lunch today. We usually go here once or twice a week so we are used to the service.
Today was not a good visit. We spent $30.00 dollars today and expected to receive the same service as in the past. That was not the case.
I ordered the Lg 2 piece combo. The chicken was four (4) very small pieces with very little teriyaki sauce on it. When I went to the counter to ask for more sauce I was told it would be an additional charge of $.60 cents per container. The price was not the issue, the issue is that in the past I was never charged for additional sauce and the portions of chicken was more than 4 small pieces.
The manager claimed that it has been that way for years, which I don't know how as this was not a first time visit. Have to say it's a shame that they want to charge for their customers to get extra sauce.
Next time I will go to Ono Hawaiian where there is no extra charge for sauce.
Will not be returning or recommending this...
Read moreI usually stop at this location after work and the customer service is always perfect. Last night was a different story. We showed up at 9:30 pm with our intention to dine in. Well the cashier rushed to close the lobby and did not take my order until after she was done. I tried to pay no attention to it but then realize she didn’t even greet us!!!!! Rude. So whatever I place my order and ask her what time they closed she tells me 11 and I tell her but ur lobby closes at 9:30 she tells me yes with an attitude. I’m like ok sorry for asking. She then calls my name to hand me my food and literally just tosses it on the counter and says here. I didn’t even know what to say. I figured ok she’s having a bad day. So we end up eating in our car in the parking lot. Since we did we have about another 45 min drive to home. So thanks for not allowing us to dine in even though your lobby closes at 10!!!! Food was good but the service...
Read more