"Not really sure where to start, However.." *(Let me me say first of -all); I've picked up several orders from Asian Garden, before. NEVER, had any issues at -all, until -last night.. So, I call in an order at 8:30PM, usual order I get my wife and I. I'm tired just got off a 12 hour shift, drive from Robstown to the Restaurant to pick up my order, no problem. I get home, my wife and sit down to dinner, we open the lids, wife's order is just stir fried rice and chicken, I ordered her Mushroom Chicken, not a single vegetable in it. I open mine, hardly any meat in it at all.. I ordered Spicy Lo Mein noodles with chicken, shrimp and beef, extra mushrooms.. Then! They forgot to put my wife's Hot and Sour soup in the bag that -they charged me for.. "OMG, tired, hangry, I call the restaurant at 8:52PM, to no avail." I go to the restaurant this morning thinking they're open on the weekend "on a -mission" to speak with a manager, but they're closed till Monday, morning!" Now, I'm not one to complain and I understand it was packed last night, I also seen several orders on the counter ready to be picked up. This was, and will be an -on going thing till they make it right. Needless to say my worst experience with Asian Garden, yet.
*Okay! Update: Came back tonight spoke with the Manager, "super -cool dude." Made everything right by just giving me anew complete order..
100% Satisfied. Little inconvenienced, but overall made a wrong right. Several factors played a part in the above Review, but today is another day. -ALL is good in the...
Read moreI had been working all day and I was starving to death and I stopped in there to get to go food. It took a little bit to come out. I ordered the Mongolian beef dinner with fried rice, an order of crab rangoon, and a large egg drop soup. The bag was tied with two boxes in it & a container for soup. I get home, sit down to eat and there is no fried rice in my dinner box. I cannot eat oriental food without fried rice. So I call the store and somebody is going to bring me my rice. It took 25 minutes waiting for someone to bring me my rice so I could eat. I realize everyone makes mistakes, it should have never left the kitchen & been put in a bag without being checked. I probably would have given them another chance but they didn't even offer anything for my inconvenience. When I worked in the food industry, we always gave a piece of pie if a mistake was made to smooth things over and keep a customer. It always kept them happy. I guess they don't care if they lose customers. In all fairness, the Mongolian beef was good but the egg drop soup was very...
Read moreI enjoyed the food the first time I ordered from here. I got the chicken and broccoli. But today I ordered the egg drop soup and chicken and broccoli. The soup was bland and needed spices. The first time I ordered chicken and broccoli I got 4 cups worth. Today I only got 2 cups worth. A little dissappointed. Don't know if I'll be back.
** It's been a year since my last review and I have dined in and had take out since. The food has improved alot. The service is not so good. I usually dine in during lunch time and when I come they only have one person waiting on tables. So it does take a little while to get your drink order. They usually have 2 or 3 other people working but they just stand there at the front desk. I think they take care of the take out orders but most times they're just standing there talking or on their phones. They don't even bother to help the waiter/waitress with drinks. If you do ask someone at the desk for something it seems like you're bothering them. Good food but not so...
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