What can I say? I just find this place underwhelming. And, when I read some of the glowing reviews, I am left wondering: âIs it just me?!?!â
First, it is odd walking in here. It looks like they did a remodel that included most of the dining room tables and chairs from the shuttered Two Stones (also a well-loved place, with an interesting business model and good pizzas . . . that were horrifically over-priced for what you got).
Second, is it just me or did Pizza Inn (I mean, Rave . . . giggle) just decide, like Blaze, to copy MOD Pizzaâs business plan and, in so doing, experience some of the same growing pains and stock drops post-pandemic? Funny thing is, I think a Pizza Inn would do great in this town (like a Cicis without the "yuck" factor or an Izzy's before it became gross, stopped caring, and then closed).
Third, I get the concept: hot, fresh, and fast . . . with various âtagsâ that suggest why you are better than other places--such as house made âartisanalâ dough and hand-shredded mozzarella (just linger on those for a bit) and quirky phrases like âpie-o-naraâ which are meant to convey an easy-going and fun time. And I can sortaâ understand why the franchisee thought in 2020 that this might be a good idea. But, in a market this saturated with both low-end (Pizza Hovel and Diminutive Augustus come to mind, not to mention Daddy OâBriens) and more premium (United States Sleep and Lilith Fair come to mind) options available, is this the place to plant this flag, now or in 2020?
I digress. The food? Sigh. The Caesar with âpremiumâ chicken. It tastes like the same stuff you get in a pre-packaged container at Wal-Mart or Safeway, even if it costs two times as much. The pizza? Edible and certainly better than some of those lower-tier options. But the toppings are scant, the crust-to-center ratio seems off most times, the crust can vary from chewy to cracker crisp (or even burnt . . . and I donât mind charring on a basic Neapolitan pie, here or abroad), and the size-to-price ratio seems way off considering what you are ordering (even when compared to Blaze and MOD).
Hey, if this place is your idea of a nice treat or their pizza is what you consider amazing, who am I to argue with you? Personally, Iâd rather pay more and get more, or even pay less and get more. And I can in this town. Having said that, I donât wish ill will upon any business owner in this town. I hope you succeed. And, based on the reviews,...
   Read moreWhoever the worker Deserae is, she is entirely distasteful to be around. Rolled her eyes at customers and offered zero compassion or compensation for people waiting 40-60mins on PICKUP orders. Not only was she completely impolite to customers but she was not helping her teammates. Didn't once see her lift a finger to make an order or hand one out in the 45 min I sat there. I sympathize with anyone that has to work with her- I'm not sure how a team could ever work under those conditions. She refused to offer her name (I got it from her coworkers), refuses to give a managers name or method of contact. I have worked in many customer service jobs and I would have been fired on the spot for that behavior.
6:45 pm opening our pizzas two of them are completely incorrect- I paid extra to have more toppings and we don't even have the right pizzas. I tried calling the store many times with no answer, when trying to leave a voice-mail they hung up while I was speaking. I tried leaving a message for the manager to contact me, and I will be trying to contact corporate for at the very least a deserved refund.
Good...
   Read moreThe box I carried out of the store felt empty, but it was a Margherita so it was probably okay (?)
Ever bought a pizza (let alone for 15 bucks) that was nothing but overcooked crust? Okay, there was also a 1" circular blob of "tomato" for each slice that had a sour taste along with what looked like the equivalent of a single basil leaf that was cut into little strips, dropped in the center then burnt to something almost unrecognizable, let alone taste-able.
And that cheese! What cheese? There was NO CHEESE discernible whatsoever, unless those burnt lines sprinkled in a few places was originally some grated cheese bits that were burnt until they were gone.
Comparing this to other pizzas would make no sense given the fact that it did not resemble a pizza in any way other than the shape of the crust and the box it came in. This was not a pizza, it was a sparsely decorated burnt crust in a box.
I can't believe someone would let this get out the door. Asleep, don't care, greedy or what?
Not really edible as a meal, unless you're into a starch only diet. But hey, you can have it in...
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