I disliked this del taco because when i ordered the vibe i received was really edgy. I mean cmon I'm askong questions about nachos here. I feel like the manager didnt want me there. Ironically at the time i was 1 of 2 guests total. Finally after PAINFULLY answering my questions I received 3 items. Dollar tostada, and two tacos. I opened the crunchy taco and the taco had two times more lettuce than both the beef and cheese combined. (See photo). Not to mention he said, "how much do you got to work with, like, $2.50?" Maybe I'm broke, maybe I'm money conscious. Either way, as a business professional it shouldn't matter how much money someone has to spend. I regret spending anything Tbh. I finished my salad tacos and used the restroom before leaving. The little boy cashier (who I'm assuming is on break) is sitting right next to the restroom(s) (odd imo); and as i leave the restroom, he scrambles to sit down as if he had his ear to the door listening to me use the restroom. Either im in a bad location in the city, or he likes the way I was singing to the music they play EXTREMELY loud in their restrooms.
Overall. IF you don't like me dont abuse your jobs power to scam me of my hard earned money. It's bad enough I get patronized in line, ask couple of honest questions about your damb menu, and feel like i am being judged head to toe, just to receive a SKIMPY ass taco and non existent privacy in...
Read moreI'm upset with the drive-thru window.
Had a large order, and consequently asked for a corresponding amount of hot sauce packets.
The woman at the window handed me my order, I look and asked for additional sauces. She had an attitude and said that the sauces are requested were in there and what did I want more??
I accepted her reassurance. But as soon as I got home and I unpacked the order, sure enough she'd only given me half the sauces I requested. Since the order was for multiple people and I was responsible for getting it I took the hit and ate made my food without sauces.
A special thanks to that woman for taking it upon herself to determine how much sauce I need to put on my food to enjoy it.
One star for terrible customer service, next time don't take upon yourself to short at...
Read moreOrdered two Del Tacos. The shells were stale. I'd say inedible except that I was short on time and ate them anyway. With the prices being charged now there's no excuse for this. Not sure if this is just a terribly run location or if the entire chain just doesn't care. Either way, this literally left a bad taste in my mouth.
They reply. Here's my response to their reply:
Your cut and paste reply to my complaint implies that this happens so often that a personal reply is not possible. You're disappointed? How about being offended that one of your locations allowed this to happen? In the grand scheme of things, it's just two tacos, so no, I'm not going to do anything more than what I've done. But it would have been nice for it to be taken...
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