After trying out place after place, Supreme became a place I would go to once a month or every few weeks. The food wasn't amazing, but it was good, and always made with consistent quality. That is something that is increasingly hard to come by. However, my recent experiences have been horrible; something changed.
Pizza that were once topped evenly, have become "center loaded." Pizza crusts that were fresh and crispy, are now flat as paper because they're left out on the counter for hours. Subs are now just slapped together with bad onions, and are mushy when I pick them up in twenty minutes after I order.
The last time, I actually brought the food back (not something I normally do). Politely, I asked for my money back, voicing my bewilderment at the dramatic change in quality. This fell on def ears. They refused to give me my money back, instead offering me store credit. What good does store credit do when the food you put out is nasty? I was assured that management would contact me directly to resolve the issue. I never heard a peep.
I have worked in the industry, and know well what the reasons are for the shortcomings. Sadly, I thought Supreme Pizza was one of the good ones. Unfortunately, I'll have to take my business somewhere...
Read moreBest pizza in Cumberland. Moved here about thee years ago. And so the search began for a worthy pizza spot. The menu is filled with good choices. Serving sizes are generous for the price. Service is good. Can't compliment on delivery times since I always pick up. Rewards system is easy and helpful. Nothing but good things to say. Clean interior. I'm well qualified to make this review since my first job +15) years ago was at the best pizza place in the state. You won't be disappointed here. My only single gripe. The boneless wings I order frequently are sometimes a little overcooked and light on the sauce. But make no mistake about it. This is my go to, fail safe,...
Read moreAny time we have a job in Cumberland, this is the place for lunch. Eaten lunch there for the past 4 days and got dinner there on the way home once. Dough is home made, not sure if sauce is but its great. Cheese is whole milk real stuff. Pepperoni is real deal crispy edge stuff that you love. Employees are friendly, service is quick, prices are good. Had the veal cutlet parm sub a couple times. Its simple but really good. Owner is a good guy that really seems to take pride in this place. Cant go wrong here. Im guessing any negative reviews are from rival pizza places. Oh yea and the wraps are really...
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