Domino's Pizza — Restaurant in Dallas

We've had a HORRIBLE experience before, but decided to give them another chance a year later. NOTHING HAS CHANGED. Terrible, terrible, terrible! Every single employee is incompetent and rude. No one there knows how to make a simple pizza. Our pizza was not fully cooked (raw dough) and only half the pizza had toppings. I understand that air bubbles in pizzas are common, but there were about 6 LARGE air bubbles, taking up a majority of the medium pizza. Also, the other pizza we ordered was supposed to be thin crust and was not. Again, simple mistakes that they were just too lazy to correct. We chose to pick up our pizza and were not aware of the raw dough on the first pizza I mentioned until we arrived at home. We called to inform them of the problems and we were given two options to have it remade and we could come pick it up or have a credit for our next purchase. Two things wrong with that..... First, when we asked if they could have someone deliver the remade pizza, she said NO, as if there was absolutely no way to make that happen. Secondly, since this was not the first time we've had issues with this location, we do NOT plan on eating here and/or wasting our money and time again. She got an attitude with us when we declined both options and suggested that they refund our money of the first pizza since it was not edible. They finally ended up voided our credit card out and we were not charged. Although the issue was partially resolved (I was still hungry and had to drive to get food elsewhere) I want everyone who is considering to purchase anything from this specific location to be aware of the potential problems that could occur. We love Domino's Pizza, just not...

I ordered my pizza online for curbside pickup. I called to let them know i was outside. The young man ask me what car was I in. I let him know what car I was in. When he came out the store he had two orders he delivered a order to the car beside me. Then he proceeded to walk to another car that was in a parking space behind my car. I see him hand them my order. They hand him the order back. Then I blew my horn to get his attention to ask him about my order. Then he tried to hand me the order that he just got from the inside of another car. I politely told him that I did not want that order. He got upset and took the pizza back in the store. I go in the store behind him and I see them taking the pizza and my pasta out the box and reheating it. They bring it out to my car 5 minutes later. So I asked for my money back The Young man named Marty who did not have on a badge or a mask, Threw the pizza and pasta on the floor and start banging on the keyboard to give me my money back. Very very very bad service I will not ever go back. None of the employees there understand the meaning of social distancing or being safe or cross-contamination. You would think with this pandemic going on that they will be much...

I wish it was 0 stars.

We placed a delivery order. We were missing part of our order. I called the store. Every 2 to 3 words I said the worker seems to put me on hold. No apologies given. He stated that he would send the driver back with the 2 missing items. We waited 30 minutes. We kept checking the door. About an hour after the 1st call, I called again. I talked to the same person. He told me to check my door. I told him we checked it for 30 minutes. He repeated himself again about checking my door. He kept repeating. I sent someone to check the door yet again. The missing items were finally there 1 hr later. I asked to speak to the manager. He said I was. I wanted someone over him. He stated that there is his GM. I asked for a name. I was told Sergio. I asked for a last name. He went uh, uh, uh and kept saying uh. He told me that he doesn't know his last name at this moment. I responded with you are the manager and you do not know the name of the person you report to. Guess what? The uh, uh,uh, and uh came back. I hung up. I already had an order that we waited on. I should have to my order to get it warm. This is how my family had their Dominoes orde. Out of...