Subway — Restaurant in Dallas

Let it be known, this location is the closest to my job and the only place I can/will eat from in the area, due to my diet restrictions. 60% of the time my order gets made wrong, and I go to this location maybe six times a year. This time it was made wrong three times. Twice with me standing there. When I corrected the person making my order, they said, "if it's not one thing it's another." I finally gave up and took what was made. I will do my best to not return to this location. 7/21/21 Apparently, my order was not ready at the 2:15 time I specified..or it wasn't toasted, according to the employee's expression after hand checking it. But when he went to the makeline, I thought it was going to be remade. I turned my attention away for a minute or so. When I was handed my order, it was warm, as expected. Once back at work, as I was biting into it, I realized that it wasn't toasted, and that it seemed to have been microwaved. This was a veggie sandwich. Any idea what microwaving lettuce and spinach does to it? The bread was soggy and the veggies wilted.

12/01/21 Wrong again.

01/19/22 Ordered (through the app) the tuna sub with no onions or cucumbers..added spinach, smashed avocado, and MORE jalapenos..and toasted. When I got it back to my office It was mostly tomatoes..had 4 slices of jalapenos, which is the amount I usually get when I have the regular amount..6 spinach leaves..one thin layer of avocado. They weren't the worst mistakes I've encountered at this location. It was edible, just not the way I ordered it.

01/20/22 I ordered a sandwich through the app, for a coworker, to be picked up. A toasted tuna sub with cheddar, lettuce, and tomato only. There was barely any tuna..flattened..it was not toasted..less than halfway into it, it was becoming soggy, and falling apart.

• • 04/2023 This location has gotten better since my original review. I adjusted the rating from 1 to 3 stars. The more recent several items I've bought from here have been far better than a year ago. My last sub wasn't made exactly right, but it wasn't enough for me to get disappointed over. Keep up the good work. Stay toasty, my friends!

03/24/2025 I'm not sure what was done..new management maybe? Over the past year or so, this location has been remodeled inside and the overall experience has gotten 100 times better since my initial review. I now eat there several...

Update...I was at 700 e. Irving blvd. Not this one....

Order thru subway app!! 2 ft longs for 15 with rewards...I paid 11.88 w free delivery and im only 2 miles away but it came in 11 mins!! Lightening fast way better than door dash..though powered by them it would have been way longer thru door dash. It came instantly...insanely cool. Also the story location gives mostly bread and always light like a feather and I asked them to stuff them full of veggies and they're awesomely made also! Tons of lettuce and olives like I asked for!...

NO STARS FOR THIS BRANCH!!! Just ordered from this location. Older lady waited on me and was very cheap with ingredients. Ordered buffalo chicken, did not even fill the measuring cup and had thr audacity to return 2 pcs of chicken back to the tray, asked for veggies and was given pieces! Like she owns the franchise! Cheap! Cheap! Cheap! Will never return!!! First subway experience that failed me! This is closer to me and tried it since i always go to the mockingbird branch! Dont waste your time! You guys...