Village Baking Co. - Woodall St. Closed to Public — Restaurant in Dallas

I hate to write such a bad review because every worker I've encountered at a Village Baking Co. has been very friendly and helpful; I want to stress that this review is not a reflection on them.

When I first tried VBC's pastries at the Bishop Arts location, I found them to be bit stale and disappointing. I didn't want to judge them based on that experience alone because I went there later in the day and most of their reviews are so positive.

I decided to order their buche de Noel (yule log) for Christmas. When I went to pick it up on Christmas Eve at the bakehouse location on Woodall, I was a little surprised at how small it was for the price that I paid ($56 with tax). It measured approximately 9.25 inches. But hey...quality over quantity. If it's delicious, I don't mind paying that price.

When I took my first bite on Christmas Day, I suddenly became grateful that it was so small. Have you ever had something so sweet that it creates a numbing sensation on your tongue? Like your tongue's taste buds can't process that much sweetness at once so it temporarily freezes? I'm not exaggerating when I say this cake was inedibly sweet. I'm a person who likes dessert to be on the sweeter side, but this was too much even for me. I told my family I got the coffee flavor, and my mom asked me if they gave me the wrong one because she couldn't taste the coffee. Well, I couldn't either because all I could taste was sugar. The texture did nothing to mitigate the situation. The sponge cake was paradoxically both extremely dry AND too wet (you can see what I'm talking about in my picture). I suspect the baker brushed a little too much simple syrup on the cake to moisten it up.

My family and I could only eat a couple bites of our slices. I'm at a loss about what to do with the rest of the cake. I hate wasting food (and especially a cake that costs $56), but we honestly can't bring ourselves to eat another slice. Maybe this was a quality control issue and a one-off problem, but when you're charging that much for a cake, you can't make such a rookie baking mistake. Alternatively, if this is how they intended their cake to taste, then I find that even more disappointing.

I would have been better off buying the $9.99 Tom Thumb yule log. Even if it was equally as bad as this cake, at least the financial hit wouldn't be as painful.

I've had some bad yule logs, but nothing quite so inedible...

I've been here multiple times and it's always fantastic. Be sure to go in the morning because they always sell out near closing time - their baked goods are that good.

They have a couple of pastries that are fantastic. I forget what they're called but talk to chefs behind the counter they are always really helpful.

I am actually writing this review more to recognize the extraordinary service that we experienced more than anything else. I walked in and asked for recommendations - to which they happily responded with a wealth of options. Given then variety, we naturally flip-flopped our order at least a half-a-dozen times. They were still very polite and accommodated our clearly annoying order with a smile.

Finally, when they returned change on our order, someone in my party decided on of the bills was ripped. Without hesitation one of the vendors whipped out his personal wallet and offered her change.

We were clearly not the best customers but each of the employees maintained their demeanor and treated us with professionalism and a smile.

Not only is does this bakery have fantastic products but they demonstrated a clear commitment to customer service as well. Thank you and be sure I'll be...

I've been looking for a nice bakery where I can get freshly prepared pastry. This is it, the best i've found in Dallas! Village Baking Co is in the old Whole Foods Bakehouse, and really does have the feel of a startup operation. There is a good selection of breads and sweet breads I chose the almond paste filled one. There smell is amazing when you first walk in and the room is filled with all sorts of treats. Free coffee rounds out the experience. There is no space to sit and enjoy your treats, or any storefront where you can do anything other then grab and go. What I would like to see is some sort of storefront where I can sit down, and talk to friends while enjoying the treats from the oven. I totally recommend this for anyone looking for a great...