KFC — Restaurant in Daly City

The cashier got my order wrong. I apparently paid $1 more than the order that I originally wanted. So I explained to the manager/supervisor that I was owed a dollar. She took the receipt that the cashier told her that was my order and showed me that I paid $9.99. So as I was eating, I checked my online banking and sure enough I paid $10.98. so I told the manager/supervisor that I was correct. Then she started saying well I'm only going by what was told to me. Well thinking that she is in a position of leadership, it would make common sense that she should have looked at the receipt description of the item rather than assuming that I paid $9.99. I could tell right away she had a small attitude as she went to the back to give me my dollar. As she apologized for my experience, she started to say that she only went by what she was told from her subordinate. She should have checked the receipt to make sure that was the actual receipt for my order instead of insisting that I paid $9.99 passing blame to your subordinates rather than taking accountability for the experience of a customer does not exemplify what a leader/supervisor should be. Since she did try to apologize, instead of me giving a one star I will give this...

Management is rude very disrespectful and lacks customer service. Never eat here go to Krispy Krunchy Chicken or Popeyes better service and nicer empyees. Would give less then one star. The empyees handle or services food without wearing gloves. Told the manager and she said no they dont have too, but they should generally wear gloves as it is considered best practice to avoid bare hand contact with ready-to-eat foods like fries, which helps prevent cross-contamination and adheres to most food safety regulations; although specific laws may vary by location, most recommend using gloves when handling food directly ready for consumption. But again the manager is rude disrespectful and should take classes in Hospitality. I woulder how she has a job in the service industry. Again want to emphasize how rude, disrespectful the...

Worst chicken I have ever eaten. They must get there chicken that is rejected by people from a country that I won't mention that is known for it's starving population. I haven't eaten at a KFC in over 10 years and was actually looking forward to havening some again. Won't make that mistake again. Didn't see the "dazzling" interior mentioned in other reviews as we picked up in the alley way, I mean drive thru. If the Colonel ever visited this place he would lock the doors and burn the place down.

P.S. If I were to give it a realistic rating it would be...