Spaghetto Factory — Restaurant in Davie

Edit after initial 1-star review: I had a free meal (After a mediocre takeout experience) and came back afterwards for my 3rd meal. The food was much better, and the real owner talked with me and explained that takeout isn’t the same as sitting down at his restaurant. They use a light sauce with their linguine with clams, and I had the porcini (Mushrooms) version with clams more recently. It was excellent, but some of the clams had broken shells, so in one of my bites, I crunched into one. Sadly, service was very slow, and there’s periodically 5-10 minutes where no one is checking tables and serving customers. They didn’t give me a spoon when I got my pasta both times. Also, the tables could be cleaner and higher-quality in terms of using napkins to support uneven table legs.

Old Takeout Experience: I barely understood the owner when I called to place a to-go order. He was very rude and didn’t listen to half of what I said. He also told me that the Linguine with white clam sauce was $17 when the menu said it was 16. When I went to pick up my order, No one was at the front counter for at least 5 minutes. Finally, the owner arrived and didn’t say hi to me and make me feel welcome. I saw that the prices were different, so he admitted that he was wrong. I didn’t get any napkins, but when I wanted to ask for some, the owner was on the phone and just stared at me. 3 minutes later, he asked what I wanted, and when I asked for napkins, he stuck his hand into my bag and showed me the plastic fork/knife with a single napkin. When I ate my food, the salad had no dressing when I specifically asked for Balsamic. I asked for my food to be made spicy, and it was very bland and didn’t have red chili flakes cooked into the pasta.

I waited months before giving this place one more chance, and my experience is similar to 6+ months ago. When I asked to speak to a manager, the owner said, “yes”. He is unprofessional, barely knows English, inconsiderate, and rude.

Edit: I spoke with the owner again, and he apologized and wants me to come in again for a free meal. I’ll take him up on his offer soon and let ya’ll know if this place improves and is better in-house...

Was super excited to go here after seeing all the reviews. I was supremely disappointed. I will start and say the actual noodles they make are fresh are happen to be very good. Also the young man working there who I assumed was the owners son was also very nice. Those would be the 2 positive takeaways from my experience. I went with my 2 little girls for a daddy daughter date.

We got there and the young man starts to seat us and then who I assume to be his dad and owner aggressively kept telling us one second and escorted us back out the dining room to wait for an additional 20 min. Wasn’t a big deal but he is quite overbearing.

I ordered chicken Marsala for me, meatballs and chicken parm for the kiddos. Had I been more analytical of the reviews ahead of time I would have seen that nobody raves about the meat and only the pasta. The Marsala was just plain gross. The chicken was nasty and the sauce had no flavor. I ate one bite and that was more than enough. I would be surprised if the meatball was fresh and not frozen. Like I said the noodles were very good.

They did offer me something else which was nice but I declined cause my kids were done eating almost so that is on me. The young man said he hopes they do better the next time which was good but the owner tried to say that everyone loves his Marsala. If you sort the reviews by date you will see that is not true and many people have issue with the non pasta dishes.

Lastly, each dish came with pasta and I opted for side salad instead since my kids had enough for us to share. They removed my chicken from the bill but then charged me for the side salad. Thought that was unnecessary.

If I were them I would not offer any non pasta dishes since everyone seems to be happy with those and not the food. I saw the lasagna on the table next to me and looked great. I probably won’t be back as I don’t love pasta so much that it would be worth going back. Oh you also have to bring your own wine as they do not offer any and they did not say anything about that so that was also annoying. I ended up stopping at Publix and getting a bottle of wine and wings so worked out for me....

I really try to give the benefit of the doubt and normally if some thing isn’t very good, I just don’t rate the place. Tonight was over the top bad though. Spaghetto factory on oaks road in davie tonight. First the good…The orange crush, water, coke and bread were very good. Daughter’s tortellini was cooked properly, alfredo sauce had a good flavor but was EXTREMELY soupy and runny. The presentation was very nice too. It looked great! That’s it The chk parm was not seasoned at all but worse was it seemed like it was marinated in the sauce after it was fried because the entire thing was hard inside and gummy outside. It had a really bizarre texture. The spaghetti with it was almost cooked enough to be considered al dente…but not quite. My Marsala tasted like a brown gravy with not a hint of Marsala flavor. I love spice…love arrabiata…The angry sauce but this was so much more than just red pepper. It was like a scoop of cayenne was added. It was inedible. I ate the chicken because it wasn’t bad, just brown jarred gravy… not Marsala, and our waitress never returned. Ever. We just sat and talked and joked about how bad everything was and were wondering when she was going to return. She finally did after about 20 minutes asking if we wanted boxes. There were 2 bites gone from the chicken only because we each tried it and 1 bite from each pasta. The picture is what was left I told her of the problems, that the food was not prepared properly and she told us to pay up front. We followed her to the front where she told the manager about our food, then I told him about our food and he said “sorry” and presented me the bill. I asked if he understood that more than half of our food was not good and the waitress disappeared for 20 minutes and if he understood that if he should do something about our bill. He did nothing. I paid in cash while informing him that because of the really poor service, bad food and his lack of response that we won’t return. He said nothing. Just looked at me and we left. Amazing. Google review form asking what I recommend. I strongly recommend you go...