The restaurant is filthy with mold on the ceiling tiles and serving cold food. I ordered shrimp lo mein and the server had to come back and confirm it. Then they brought out chicken lo mein and the chicken was still ice cold. When I told the waiter that I ordered shrimp lo mein and not chicken, his response was, "Oh, okay" and he walked away. When the bill came, the prices on every item didn't match the menu we were given. When the waiter came back, I explained to him that the chicken in my supposed to be "shrimp lo mein" was cold like they just pulled it out of the fridge. He brought out a hot shrimp lo mein combo for me take to go and the manager removed it from our bill (that's the only positive I give this place). When I asked the manager about why our prices were higher than the menu prices, he said because the menu was old and their prices changed. He got a bit of an attitude and acted like it was no big deal and that I was the only person to complain about the price differences. He wasn't going to change our bill until I expressed that it is not good business practice to jack up prices and not notice customers of price change. He came back with a new bill and the correct prices after expressing that his opinion of the situation was that it was my fault and what he was doing was okay. Then as he handed me the bill, he said don't worry, you don't have to leave a tip. This place should be shut down and not...
Read moreIn the quaint town of De Soto, Lucky Garden serves the community by providing amazing quality Chinese food. But it's not just the food that makes them wonderful...it's the service you get when come. It's the way they make you feel when you pull up to get your order. You're greeted with a wave, a huge smile, and are always asked how you're doing. You feel as if you're best friends and like you are the most important customer of the day. If you order more than once, chances are they will remember you the next time you call and you will hear it in their voice with gratitude for supporting them again. Not to mention they offer a GLUTEN FREE dish & delivery! They value their customers above everything and it truly shows!
So, if you're craving chinese and find yourself near De Soto, KS...you know where to go. They won't disappoint!
Lucky Garden, thank you for your many years of serving our small community with a smile and 5 star quality service. Thank you for your kindness! We are...
Read moreThis place is awesome! They always get the food right! They even give extra considering the pandemic. They appreciate your order, they do it how you want. Then they go overboard! They love your business and ive absolutely used this delicious tasting place time and time again! Our family loves this place and just with a call they can adjust to or make everything as hot tasting as you want. 5 stars!!!!! Great place to have delivered! Wish I could...
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