Cheery regional coffeehouse chain serving specialty drinks, smoothies & baked goods.
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BY FAR THEE BEST BIGGBY LOCATION!!!
I used to frequent another Biggby location just based out of convenience, switched employers and had began using the Greenfield location way more frequently. When I first started coming here, I knew what I liked to drink (and usually end up sticking to it) and they offered a similar drink that I could try in the future, while informing me of the ingredients, in which were quite close to my current favorite!
MY FAVORITE PEOPLE THAT WORK HERE ARE: Kate, Zack, Malac, Bella, Lena, Adam, and Alex!!
These guys have amazing customer service, I have NEVER had to ask to have a drink remade at this location (as I have at others, and got attitude, along with huffing/puffing and an eye roll- because they burned my milk), quick, extremely efficient, give you options to try if you're a newbie.
I totally recommend this location 10000000%!!!!
If you're in the area shopping, traveling on 94, in need of a pick me up (both in energy and customer service), or might even need a snack that will hold you over for a little while, THEY HAVE...
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The team at this Biggby was so friendly and helpful today. When they said hello, I felt like they were actually happy to see me. Most of the time when I walk into a place, I feel like I'm inconveniencing the people who work there.
My son was looking for an older menu item (Orange Dream), and they took the time to look for it - and found it!
When they said thank you and wished me a good day, it felt genuine. I actually felt happier having stopped there. And because my spirits were so high when i left the store, I carried that spirit into the rest of my day with me.
So please thank your staff for spreading around good energy. We need more...
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The staff is fantastic I have never experienced customer service to the extent that I have here. These guys go above and beyond to make sure you feel welcomed from the moment you walk in and up to the point where they are making your coffee. If it isn’t to your liking they will try over again, until you are satisfied. This is what I truly believe is awesome customer service. Whenever you’re in ask to see the manager (Killoud, she is fantastic) — Eve (Barista) & Ahmed (Barista). They will surely make you come again. I love this location so much I will never go to another coffee shop. Starbucks...
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