La Hacienda Mexican Restaurant — Restaurant in Decatur

Searched for closest Mexican restaurant picked this one because it appeared to be the standard Mexican restaurant, it was fairly easy to locate, parking was adequate with spaces on three sides of the building. The entrance is through two single doors separated by a short hallway. The decor was standard, red walls with lots of Mexican themed items sitting and hanging about. I was greeted just inside the door by a server and after clearing up that I did have a takeout order I was told I could seat myself on either side. I chose a booth where I could see tv that had a car race on. There was ambient music playing, sounded like a Mexican Reggae but I’m no expert. The booths and tables were standard sturdy construction. No cushions on booths. Not comfy but not nasty either. Chips and salsa were brought fairly quickly the server took my drink order (water with lemon) when the server returned with my drink I ordered my standard, which is chicken fajitas. About half way through the chips and salsa the fajitas came, they weren’t sizzling when they arrived but they had been just before because I heard them coming. The dinner had the standard refried beans, rice, lettuce, and guacamole, but no pico. There were 3 tortillas, and the fajita mix. The mix was standard with the chicken being a little short. The portion was adequate i.e. I was full when I left, the price was normal. All in all a...

Don't get me wrong the food is good,not great I've had better but I've also had worse my problem is when I called to place a large order for the normal time that I usually get every week for work 5 mins before our break I was informed that the kitchen was closing at 8 even tho the place would be open til 830 so I had to leave for break early well on top of that which I was willing to accept after explaining that the meals were for a large group that would need a chip and salsa each that we would have to pay for em even though they are complimentary with each meal if we came in separate and that she wasn't allowed to ring them up separate and let me pay for them all together so we would all get the right amount of chips and salsa and this isn't the first time I've had a problem with the pricing or discrepancies between the menu and what I'm told on the phone this will be the last time I get any thing from this location from now on I'll eat Hardee's or McDonald's and on my off days I'll go to Ayala's in...

I have always told people about this place. Me and my family have ate here alot. But the past two times we have went it has been horrible. We went tonight and never had anyone ask us if we need anything after we got our food. I ordered texas fajitas but it was like ordering vegiterian fajitas. Went up to the register to tell her we need to get our ticket and pay because NO ONE has come to our table to give us the ticket I told her how disappointed we were with service and food ALL she said was Im not a waitress. In a nutshell.. I'm done.And I will change all the positive things I have said to people about this place in the passed year. And tell them not to waste there...