Subway — Restaurant in Decatur

This Subway location has made bait-and-switch its signature move. They flood our mailboxes with coupons, only to brazenly refuse them at the Decatur location, a glaring and deliberate exception among other locations that honor the same offers. This isn’t a mistake; it’s a deliberate calculated scheme to take advantage of small town folk with limited options.

We’ve redeemed these coupons through the app before without issue, and the app itself confirms that all Athens locations accept them. But Decatur? Apparently, they operate by their own exploitative rules. In a community this size, this kind of behavior isn’t just predatory, it’s shameless corporate greed in action.

If you’re going to send out “deals,” at least have the integrity to honor them. Wasting your customers’ time and money on empty promises is downright embarrassing. This location deserves to be held accountable for its disgraceful practices. Do better, learn what integrity is and get some. Stop mailing me promotions you...

Hours say open til 9pm, went by at 8pm on Wed Dec 1, 2021 and the doors were locked and the employees were standing around talking to a couple of friends sitting insideand never acknowledged i was there. Open sign was lit. The very next night i drove by at the same time and they were open and had ppl in line ordering. Went by tonight, Dec 6th at 8 pm and doors locked and not a soul in sight and once again Open sign was lit. Our shop takes lunch each night at 8pm and we have 30 minutes to get food and eat and be back on our job ready to work when the bell rings. If you are going to close, at 8pm, correct your open hours and turn off the Open sign & save some of us the frustration and the wasted time. One of the most important things in the food service industry is...

Wednesday, October 26,2021 I went to the drive in at 8:15 p.m. I sat there for the longest at the menu board and no one said anything. I remembered a few months ago they were having problems with their communication equipment. So I then drove up to the window. I saw one person who was making sandwiches. I just sat there not trying to make her feel rushed. She looked at me several times. During that time another lady came in and went to where I assume is their office. The lady working the sandwich counter went into the lobby and got on her personal phone. I went around to park and go in for my order and she locked the door as I was walking up. That time was 8:40. What's the deal with...