Macs Pizza Pub Landen — Restaurant in Deerfield Township

This is just amazing!!! The best Pizza since we have moved here . So my wife and kids decided to go and try this pizza place. It was out first time eating here. Lets just say that were are beyond amazed by how well we were treated. We had our doubts when we first walked in and it was super busy with an estimated wait time if 45 min but we stuck it out. Well we order the chicken bacon ranch pizza with peperoni on half. Well when our pizza came out it was the completely wrong pizza the only thing that was correct was that there was peperoni on half. well before we could even notice that our pizza was wrong the staff informed us and also said that they are making us a medium pizza and that our meal was on the house. So just a short time later our pizza came out and it was once again incorrect not that we even noticed but they for got to add the peperoni to the pizza. And at this point with how satisfied we were we were not going to say anything but before we could even think about ii they ended up giving us a business card with a free medium pizza for our next visit. The staff went above and beyond to accommodate something that did not need accommodating. Our server was Emily and not once did we have to ask her to refill our drinks our anything she checked up on us plenty of times. We ended up just tipping her the amount of what the pizza would have cost. We will definitely be back and we just wanted to say that this was the best first time experience we have ever had....

Ok.. So, husband and I went to eat there for lunch one day to try out this new place. 1. Pizza was good. 2. Price was a great deal $ for 2 slices of either pepperoni or cheese with a drink..Well, all went down after that. Service was slow. I mean slow. We ordered the lunch specials..Took so long we decided to order some easy fix soft pretzels while we wait. WELL, they came the same time SOME of the pizza came.. Were still waiting on the other order of pizza. Tells us there was a large group came in. Just wait, I'll tell you that excuse again. So then they come and ask if i wanted a different kind of pizza since the other one I order wasn't read.. Uh NO.. SO we finally got everything. By the way, the waiter was hot to where he was dripping sweat.ew Hot in there was from the garage doors was open.. I'll give him a break. Was nice.. So a couple weeks after we decided to order take out. Well, that failed beyond me wanting to go back again.. Tells us it would be 45 min for take out. Fine with that. So our son went to get it. Finally after hr and half it was done. Tells us they had a big group and a lot of orders.. AGAIN.. First pizza we ordered was cold when it got here from their making mistakes.. Never will eat there again.. Hope you can get the food ready when you tell us.. Hope you change things. Oh don't worry.. We...

I am editing my review after being contacted by management quickly in attempts to rectify the situation. I will say my family very much enjoys this pizza and atmosphere of the restaurant. We have frequented many times and this was our first bad experience..

We have frequented macs pizza on several occasions and enjoy the food. But tonight we had an upsetting customer service experience that left me unhappy. We placed our order well ahead of time and were given a pick up time of 515p. We arrived at 510, closed our ticket then continued to wait for our pizza. After ten minutes had gone by and we asked what was taking so long all we were told was the pizza was being made (even though it was promised to be ready five minutes prior to that). FIfteen minutes later we finally received our order. It's as if they didn't start making it until we arrived . I much prefer the dine in experience versus carry out for this...