Deerfield Grille — Restaurant in Deerfield

The real kicker is at the end.

Had an interesting experience in here today. Six of us met to get breakfast. The food was great, but the service was on another level of awful. The server came over about 6 times over the span of 25 minutes to take our food orders. Mind you, he already took them all right away, but he had to keep coming back to ask who got what again. Needless to say no one's order was correct. I had to ask for a water 4 times before I just got up and asked the bartender instead. Another one of our party asked for syrup 4 times for her French toast before having to also just get it herself. All of our bills were incorrect.

Here's the kicker! My group left, but I was in the restroom. I sat and listened to the bartender, server, and cook start complaining about us and our expectations, acting like we were upset about how long it took. The things they were saying were extremely rude and profanity laced. You could imagine they looked like a bunch of deer caught in the headlights when I came out of the bathroom.

News flash guys - We just expect to get what we ask for without having to repeat ourselves several times just to have it wrong in the end despite the effort. We also expect our server to not have the memory capacity of a potato. Why did he bother writing anything down in the first place?

And if you have terrible service, rest assured that the staff is going to say some not very pleasant things about you...

This place is going down hill it seems, we moved to the area 4 months ago and it was a solid place with good portions but this last month or so we’ve gone a few times and Prices are rising and quality is going down. Previously I had the French dip and the au ju was clear and tasted like water mixed with broth and I could tell the meat was reheated from frozen. We decided to try it again, and it was disappointing. The pricing needs review I got the bubba burger which is a fully loaded double burger with bacon listed at 14.99 and my wife got the regular burger which is listed at 9.99 then she got cheese lettuce tomato and mayo and it cost an extra 2.50 for that so my burger was 2 dollars more and I got an extra patty and bacon, onions and special sauce. To Upgrade to Fries from chips it’s an extra $2.50 for every meal so we decided to get a basket of fries to share and it was the same amount of fries as a typical side would be but cost $5. I understand everything is getting more expensive but this is not the way to run a business. The burgers were good enough but The food is just not fresh, the prices are getting higher and portions getting smaller. We are willing to pay inflated prices for good food but high prices and mediocre food is not it. I hope things get better but we won’t be...

used to love coming to this bar. seems like things have changed on the food side recently. we were in and what appeared to be the chef/ cook/ Manager came out. he was outgoing and had a lot to say about the food. telling us about how much of it was made from scratch and made in house. We were not expecting that kind of interaction and we had high hopes. unfortunately it was pretty much all bad. the chicken wings were seemingly undercooked and not even remotely crispy. rubbery. lots of grease in the bottom of the wax paper in the serving basket that could have been drained out from the fryer basket before serving. the fish fry must have been left in the cooker too long as it was some of the least tender fish I've ever had. dry and chewy with a very greasy breading. we used to love coming here but its hard to justify coming back after this. The bartender was very nice and friendly but we expected the food to be better, especially after the guy came out telling us how good everything would be. underwhelming to say the least. Deerfield has much better options for fish fry...