La Casa Pasta Restaurant — Restaurant in Delaware

I gave this place a try considering the reviews were decent and that the price point was up there. What I got was definitely not what I was expecting or hoping for. I ordered the fettuccine Alfredo and the fettuccelle bolognese. Two fairly safe options when trying a new place. And two dishes that can tell you a lot about a restaurant. I was so horrifically disappointed that I am flabbergasted and still in disbelief. The fettuccine Alfredo had absolutely zero flavor. I could see a couple specs of black pepper, but could not be detected by my taste buds. There was absolutely zero salt or seasoning. All I could taste was uncooked flour and water, literally. Despite the taste, the pasta was extremely overcooked and even more tasteless. The sauce was not a sauce, not even a broken sauce. At this price point, one would expect the pasta to be amazing, perfectly al dente; and the sauce to be amazing, well-fortified, and not broken. This Alfredo sauce had no butter, no parmesan cheese, and I seriously doubt that this flour water even had heavy cream in it. There may have been a touch of olive oil in there with the flour water, but was definitely not an Alfredo sauce. The container was not even halfway filled. The bolognese was slightly edible, but still an utter disappointment. Same problem with the noodles being severely overcooked, and tasting of uncooked flour and water. This bolognese was literally just bland tomato sauce and ground beef, nothing else, no seasoning, no love, no fortifying, no finesse, definitely not a bolognese. Bolognese, if nothing else, is supposed to a restaurant’s proud statement to the customers, a chance to show off your culinary passion and prowess. Instead, you disrespect your customers, and undermine their intelligence with your bolognese. Absolutely disgusting and shameful. There were two types of breads that came with the entrees: one, a strange, garlicky, discordantly spicy, tooth chipping hard-tack-like thing. Why does this even exist? The other was sadly the best part of it all, a decent little piece of bread. But for what? Why does this one piece of decent bread have more flavor than everything else? Surely not for dipping, or sopping up disgusting sauces.

At this price point sauces should be made with wines, vinegars, balsamics, delicious olive oil, delicious butter, delicious cheeses, delicious herbs, delicious salts. The pasta should be perfect. There should be finesse, flavor, and balance. You disrespect your customers with this pretentious, tasteless, overpriced...

Only good experience was our incredible Waitress.

First off we start by showing up a little after 8, (sign on door says 11pm closing time but women over phone says 10pm? Which one is it??) As we walk in the door we see the place pretty packed. A few minutes go by and no hostess or manager or waitress/waiter come to seat us. We stood at the seating area for about 7-15 minutes. Not the end of the world however a simple “we will be right with you” would be nice! Little how you doin

We are seated and immediately are given some water and the waitress is introducing herself. We look around and order a quick appetizer for the table. Appetizer comes out quick and it was good. However I look around an notice every table has a bin of bread but us. O WELL, busy night. It will be out shortly I’m sure. NOPE!!!! Only when we are finished our soups and ask does the bread come out. The gentleman serving the water should be on bread duty. Such a simple task to assign to him and it would save this whole mess from even happening.

Now here’s the real reason I gave a 1. Waitress comes over. We order. NO CHANGES OR SUBSTITUTE TO ANYTHING ON MENU!!! You read that right. My sister. A vegetarian has to get chicken with the Alfredo. I understand we are very picky but for the sake of sanity. How hard is it just to bring out a Alfredo dish without the chicken. Next why make all these beautiful pastas “in house” if we cannot put a different type of sauce on it.

Whatever that’s a huge issue, food allergies and stuff like that. How can you tell a customer no changes or substitutions on a menu. Feel like I’m at a All you can eat buffet with those rules.

Finally the food was atrocious. Garlic bread had a hint of spice. Never experienced that as a South Jersey and 3rd generation dago with family still residing in Paker Park South Philly The Chicken Alfredo was disgusting. The smell was not very satisfying and as soon as the food touched the tongue people where spitting it out. Tasted like Olives and BALSAMIC??? and way to much Garlic. The Red Sauce is EMBARRASSING to my ancestors. Was more watery then Gatorade. How embarrassing to brag about In house pasta when the sauce is worst then Ragu, which I’ve had once back in the broke college days. What an embarrassment I’ll tell ya.

Overall this place was terrible. One of the worst italin restaurants I have ever been to. Only good thing was cleanliness and decor and the Waitress.

Do better La Casa. We were recommended this place and usually I won’t make reviews, however this...

The server and manager were rude and ignored our issues. Our salad did not have any salad dressing, she said it's on there but she will bring more. I flipped through my husband's salad and it was pretty dry. As the lettuce was in front of him he started eating it thinking she would come back out. She never did until she bought the meal still without the dressing. I asked her about it. She said the kitchen said it was on there. I showed her the now empty dry plate without any trace of salad dressing and I asked if the salad can be taken off the ticket. She said no but she'd get the manager. Really?? Even if the kitchen felt like they sprinkled some salad dressing we asked for more. Also my husband asked for refill on apple juice but she never brought that out either. So I finally asked a different waitress for the manager, he finally came over and was surprised that noone told him that we requested to see him. I explained the situation about the salad and he says in this animated voice to my husband, "Why did you eat that! You should have eaten that,"" then he insisted on bringing some apple juice after we said we don't want it at this point. He really didn't offer any resolution so I sat there crying because I was so hurt, he was mocking my husband and made a simple situation worse. Then the she-devil server came back and chatted up with the guest next to us and turned around and asked us if there was anything else she could help us with. I got so angry I jumped up and stood next to the cashier station. The Manger came over and I was upset expressing how the server didn't even apologize and he did nothing but mock at us brining some dang juice. Then to add insult to injury, after I explained how horrible he handled the situation he accused us of trying to walk out on the bill!. My heart was so heart, i really wanted to take my Love out for a spec night. You know what? you get back, what...