Have been coming here for a number of years, usually recommend this place. No more. We came here to get ice cream and upon receiving our order (mind you, overpriced and mediocre at best ice cream) we asked the staff member handing us the ice cream a simple question and out of no where a middle aged man, presumably a manager, comes out of the back and begins randomly screaming at us. This was extremely unwarranted, was blatantly inappropriate and frankly a deeply immature response. His was response was so random to the point that even the staff and other customers were taken aback. Clearly, this person if they are the owner does not care about his customers or the sanctity of preserving business. Would recommend going to Sundae school or other local areas. Dont give this man or this place the time of day or your money. If you're the owner reading this, a word of advice: Maybe dont scream at customers for asking a question when your competition just two minutes down the road is far better. Just a thought. Would give zero...
Read moreFirst of all - false advertising- ice cream is NOT home made. Second of all the 1 star review is mainly based on a bad experience with the owner. Asked for a half scoop in a cup for a 4 year old with a metabolic disorder who can only eat a little ice cream[offering to pay full price for a small cup], owner (who drives Nissan pickup and was working the window at the time) rudely told us he couldn't and they only come 1 way. Proceeded to fill small ice cream cup with as much ice cream that could possibly fit in it. Third of all - the milk shakes are terrible. Ordered 2 and they came out basically like a cup of milk with a melted scoop of ice cream in them. Not thick at all. Also the girl who handed us the order didn't know if it was a frap or shake that we ordered. Not that it makes a difference, at this point im sure it would have been terrible either way. And lastly, it's WAY overpriced for the quality. Avoid this place. Every other ice cream shop in dennis is much better than...
Read moreWont be back...
If you have an alergy, they dont have the capabilities, know how, or confidence in their employees to not cross contamonate. They will not serve you ice cream if you have an alergy..
I could see why, its ran as a free for all, with no system in place.. They take your order, cash only which ill get to in a minuite, make the icecream one by one, and leave it on the counter for all of us customers to stare at eachother and work it out whos ice cream it is.. I wouldnt trust my employees either to not cross contaminate either with it run like it is..
Get rid of the atm machine. Its tacky. Just charge the exra percentage for the order instead of trying to rip us cardholders off for not realizeing its a cash only buisness.. Ended up costing me an extra 4$ at the machine and 3$ dollars from my bank, so 7$ in total so you can make a few dollars by haveing an atm machine..
Well drive past this...
Read more