Holiday Hill Inn and Suites — Hotel in Dennis

We had never stayed here before. One of the reasons I chose it is because it had family junior suites which meant two double or queen beds, plus a couch that someone could sleep on. Room was bigger than expected, and looked modern and was very clean and nice. I loved the fact that the mattresses were very comfortable, plus the other bedding. Staff at information desk/check-in very friendly, nice, and helpful. Pool was very clean and nice pool area. I was concerned it might be crazy noisy because of having ice cream, bumper cars/arcade, and mini golf on premises, plus Mill Store. But, that did not turn out to be the case. We had fun walking around when we returned to the motel after dinner, just watching the kids enjoy their bumper cars and the arcade. We sat outside in a small area behind the ice cream stand in comfortable chairs surrounded by nice flowers for a while that night. My husband was very psyched that the blinds in the room worked really well/closed enough that the early morning sun did not wake us up! Would definitely...

Booked for 2 nights!! As the confirmation email stated… went to check in and was informed that the stay was only for ONE NIGHT, per “someone called and canceled the second night”. That came as a surprise to me and my guests for NO ONE CALLED TO CANCLE THE SECOND NIGHT. After talking to front desk they informed us we were never charged for the second night thankfully but couldn’t give us a room for night 2 which I find ridiculous. Confused to as why a phone call was never given to my party to confirm this cancellation instead believe this so call caller. Unacceptable if you ask me, for I had to quickly make arrangements to find another place to stay for the night. Poor communication skills from management. Wouldn’t stay here again after being...

the thing about some of these hotels on cape cod is #1 they're ratchet, and usually for phone or online service, they are not even on site their staff is actually in another country or at some other secretive location. I booked and there was nothing stated about cancelling etc. and I have the protection on the stay. I am being charged one night because I have a family emergency and cannot go, ratchet. only booked it because was convenient to something I had to do on the cape. Unless you want to pay huge money to stay in one of the Cape's somewhat " exclusive" resorts, don't stay anywhere on the cape it's all ratchet. The end. That is why I head to Maine, never again. I'm all set ! wouldn't suggest anyone book here they will...