Dunkin' — Restaurant in Derby

I got half a cup of coffee, and it was practically un-drinkable! A young man took my order at the drive thru and as soon as he was done a young lady started asking me questions about my order. pretty straightforward, its not likeni ordered anything that's not on the menu. I ordered a gingerbread latte with oatmilk. lil bougie maybe, but im sure I'm not the only one that orders it or something like it. A different woman took my money and I waited almost 5 minutes in a drive thru line waiting for a latte and a couple donuts. this is dunkin, not some craft coffee shop. the whole reason I go is because it's quick. when I got my coffee I thought the cup felt pretty light, but I just wanted to get out of the way for other customers. What I got was at least half, maybe 2 thirds foam with intense, practically undiluted flavor syrup at the bottom. I probably drive by 6 more dunkins on my commute. I won't make the mistake of stopping at...

I just moved here from Stamford where I go to my usual Dunkin every morning. Let’s just say the first interaction here wasn’t good. My coffee was wrong and when I went back in not even a sorry or anything girl took it from me took the top off threw it into the handwashing sink (I am a GM of a restaurant, def a no no) forcefully threw the cup in the garbage. She actually did remake my coffee which was surprising in itself. She didn’t even stir the coffee or anything just handed me layered cream, coffee, and syrup, when I said thank you she walked away without even responding.

If you don’t get the coffee write the first time don’t be pissed off when you have to remake it. People don’t play with their coffee.

Girl working was so rude, if I was managing there she would be gone ASAP. These people just don’t want to work anymore. Less government...

I have had to order a box of joe and a large amount of munchkins a few times recently for events at work and I want to say that it's been an absolute pleasure anytime I order from this location. Other Dunkin locations just throw handfuls of cups, lids, and assortment of sugars, and creamers at the bottom of a large bag that I have to sift through a jumbled mess to organize. When I come for my pickup order from this location, everything is done, all the coffee supplies are arranged so neatly and perfectly, and presented in a way thats easy to carry. The inside is always clean, and the people are super nice and helpful. I'm sure it takes the workers a little extra time to arrange the cups, sugars, and creamer so nicely for box of joe orders, but I truly do appreciate it. I will go out of my way visit this...