Dunkin' — Restaurant in Derry

If you want to get a deal from the app and then scammed at the window, this is the location to go. Employees are so unpleasant, just as bad as how the food comes out. Can’t say much except I wish I could leave half to no star. This location needs retraining, reworking, something. There should be no reason a drive thru is backed up 30+ minutes on one order and by the time you get to the window, the employees are arguing with one another. A 56¢ change is 2 quarters, 1 nickel & 1 penny… one would think. But I guess your change is more needed on their end than it is on my own as a customer. Don’t expect good food, coffee, service or your change back. Expect an unpleasant drive thru and in...

I have to be honest, the two gentlemen working there at 4:45 on a Thursday should not be working in the service industry. I ordered a colada as one would on a 95° day and they handed me a white beverage with ice cubes in it (essentially like I got an iced drink). I nicely asked if it was a colada because it had ice in it as coladas (are a frozen beverage), and he rolled his eyes, walked away, blended it for about two seconds, and then the other person who returned the drink, couldn’t have been more rude. He aggressively handed it to me. I said thank you, he scarfed at me and I’m just disappointed in this Dunkin. I go there constantly cause it’s right near my work and it’s just upsetting...

My husband who works the night shift has stopped numerous times for a medium hot black coffee. More than a hand full of time especially last night he has ordered his coffee when paying for his coffee he asked again is it fresh and hot and the young boy says yes. Normally when you hat a coffee it is so hot you have to wait to drink it. Well last again he pick a up his coffee and when he got back out to Rte 111 opened his coffee and it was just warm. Boy, now he has had enough messing around so unfortunately they have now lost a five order per...