TNT Vietnamese Restaurant — Restaurant in Des Moines

A dirty restaurant! When I came into eat, I was sat right across from the doors that lead to the kitchen. I was looking the kitchens way while I was waiting for my food and saw the waitress drop about 3 of the potstickers I had ordered (I was the only table in the restaurant) and after she had picked them up, a minute later she came out with my food and tried to serve them to me. I told her that I just watched her drop my potstickers. She then claimed that she had made me a new ones within that minute and tried to tell me that she didn’t serve me the ones from the floor. I watched her stand in the same spot and she did not go get new ones. I was in shock that she would try to serve me those potstickers and would also watch me eat them if I did not see her drop them. I also noticed how many flies there were in the restuarant and the cooks in the back were wearing flip flops. I will never be returning also considering the last time I came in, there was a hair in my food. Which that did not make me not come back because humans are preparing my food and getting hair in food can happen but dropping food and trying to serve it to me is no accident. Their tables and menus are...

The counter person is really rude and they put pork and some other meat in my SEAFOOD noodle soup, I kindly asked to replace it because I can’t eat other type of meat other than seafood the first time, he brought us out another one, which I bet they didn’t remake it but only scoop out the meat and still have pork in there, and again I told the guy i can’t eat pork which he replied with “you didn’t tell me that”, shaking my head, what type of customer service is this, I work in customer service too and know when to fix it if it’s my fault, this guy is straight up rude and just walked off after saying that. Didn’t even bother to check up on my table, I just left that whole bowl of noodle untouched, not sure if they don’t value customers feedback because they’re family own restaurant but they need to get better at customer service. Never going...

We ordered for carry out from TNT Vietnamese Restaurant .....the bun bo hue only had a tiny amount of meat (I'm seriously talking about a half a palm full of meat compared to the typical whole shank and a fist full of meat) and no pork shank. Absolutely ridiculous.

Bun bo hue ALWAYS has a pork shank. For $14 there should have been WAY more protein if they weren't going to included the shank. Our boba also had ZERO boba in it....only jelly.

We drove all the way from Carlisle for pick up only to be massively let down. We also ordered a couple banh mis. The bread was perfect but the meat ratio was also lacking compared to what is normally included at other places.

I guess my point is.... if you don't have the ingredients needed... don't take the order instead of...