Best Tex Tacos & Tamales — Restaurant in DeSoto

After our experience, we wondered how this restaurant had 4.5 stars. This restaurant should not be in business after serving the food to my wife and I. We love the Desoto Market and most of the businesses in there. We didn’t ever patronize this business because the owner’s attitude is horrible and I didn’t understand having to preorder tamales for the next day. We decided we would look past her attitude because we like to support small businesses and we preordered beef tamales for the next day after 2. When we got there the next day after 2 to pick our order up, I was told by the owner that she accidentally marked us down for chicken and immediately offered a refund like that was the answer. We have driven back here now for the second time and we want what we ordered not a refund. A refund could have been given over the phone. We opted to take the chicken because we were hungry and planned on eating them for lunch. The owner proceeded to tell me that they were coming hot off the grill so I would need to be careful because they are hot and to let them cool down first. When we opened up the tamales and saw this mush, we were pissed. Now here we are driving back for a third time only for the owner to say oh it’s ok I’ll give you a refund, I told you they were hot and that you need to let them cool to set?!?! What??? My family has cooked tamales as a tradition during Christmas forever, I know what a tamale is supposed to look like and this ain’t it!! We left hungry with no food and had to wait 3-5 days for our money back. Don’t make the same mistake we did and try this place out!!! We will be back to the Desoto Market for sure but we will not ever give this place our business ever again!! We recommend you...

RUDE with all caps. I guess the lady was tired because it appears that she is running a 1 woman shop. This was my 1st and last visit. I order 2 birria tacos with the plan of ordering more if they were good. What makes birria tacos is the dipping sauce that comes with them and normally automatically comes with the tacos. This lady charges an extra $1 for it. I didn't find this out until after I had paid for my food. She tells me that it on the sign. I look at the sign and it's in Spanish. I don't speak Spanish so how would I know that and the rest of the menu is basically in English. This is why it's hard to support our locally owned neighborhood establishments because our customer service is lacking. On top of that they are overpriced miniature tacos that don't even appear to have been fried in the birria sauce. If I could have gave a negative zero, I would have. I see why she has a English no refund sign. Because I'm sure a lot of people want their money back once they see those baby tacos and her...

This was my first time to place an order for tamales with this business, and not familiar with the order process. I called and spoke to someone (female) who answered the phone, placed my order & set up a pick up time. I was not given the option to pre-pay. I get to the place a little after the time I scheduled, to be met with confusing looks - no, hello how can I help you. After looking in her order book, the female tells me sorry, the food is first come first served. So why be given the option to pre-order if that's the case? I wasnt advised of that when I placed the order.. This business should provide better instructions rregarding...