Burger King — Restaurant in Detroit

This place is the worst Burger King!!!Outer Drive and Van Dyke. I went there 2 weeks ago and they let me sit at the order mike for over 8 minutes. I finally made my order and was pulling up to the window they asked me to stop before I actually arrive at the window to pay and pick up my order. Later I found out my car is being timed at the window, so if I sit in the Drive-Thru and not at the window it appears as though that you order was ready, pay for, and picked up in a timely manner. This is not the case this place is slow they show no sense of urgency whatsoever for their customers. They are not happy to see you when you arrive at the window. I returned today 6/26/18 to see if anything changed nothing changed. I did not receive my total order and when I came back to pick up the rest of my order I asked for one honey mustard sauce to go up my two spicy chickens sandwiches ( by the way I ordered two) I thought they might show a little compassion. And let me have one honey mustard. NO!!! They where going to charge me $0.50 disregarding that I had to drive home and come back and wait in line again. Just to get my sandwiches that I paid for. PS They stop my car from waiting at the window again tonight. While waiting for my order. And when I came back to pick up the rest of my order. Again I will stop before reaching the window. This is the worst Burger King. This is my first review I hope it wasn't too long, had...

It was a good visit, but my husband ordered 2 whoppers w/no mayo,lettuce, or tomatoes w/extra ketchup and mustard. I ordered 2 hamburgers w/ no tomatoes, or onions, but I get my burgers w/extra ketchup and mustard, which that was what my husband asked 4 on his sandwiches, so they went ahead and just put it on mine as well, it was just a very simple order, y was that 2 hard? It wasn't but the workers cant stop smoking weed in the bck of the restaurant, smh. Wow crazy rite? No wth is crazy is me thinking that the workers of the fast food industry should give all the workers a rasie bcuz that's where the business is in today's market, like when in the 60iest and 70ies it was the auto industry, so when things change as time goes on then new things should be looked at and people should get paid good where the money's at, but sorry dont feel that way anymore if a simple order was made like I placed today, and they mess it up, then no way should they get a raise, bcuz there not even putting in a 100% of themselves into the company And then go 2 work and smoking weed, it's either that or their just dumb? So I like 2 believe that their getting hi at work, then 2 believe the younger generation of Americans are getting dumb down,...

I just want to say that I ordered a very large order from Burger King through the app for delivery for my family and unfortunately that evening it did not get delivered so we had to make other arrangements and order from elsewhere. I tried several times to contact corporate to no avail they ignore you and send you to some computerized automated website. I finally spoke to the manager (Rena) from the location ( Van Dyke and Outer Drive, Detroit Mi.) my food was supposed to come from. An absolutely amazing woman her and all of her staff were completely on top of everything, she was never out of sight during a Friday Rush Hour dinner time, she was behind the counter and on the floor making sure every customer was attended to, that their meals were fine and expediting. She is an amazing woman I just want to say that every issue I had she handled completely and totally! I would give her more than a five-star rating I would give her a 50 star rating...