Happy's Pizza — Restaurant in Detroit

No customer service. Cashier has 0 listening and comprehension skills. I repeated five times "may I have the $19.99 pizza and wing special with italian sausage, extra cheese and light sauce", she asks me what do I want on the other one. I replied your special is one large pizza with two toppings and ten wings. Finally, I believe she's gotten my order right, she says 31.47. How did we get from 19.99 to 31.47 she couldn't explain it. I asked for the manager, who told her to tell me she was on call and to give her minute. I waited 15 by then I'm ready to walk out and go to the nearest competitor, but I calmed myself down.

The manager came up and instead of addressing my problem, she answers the phone and then goes back to the back. I walked back up to the counter to inquire about the manager, the cashier standing there with something white on both sides of her mouth goes back to get her. She comes back I explain the situation, she back pulls my order up and showed her the cashier the correct coupon code and my balance waa $21.19 I gave her $30 and she gave me 8.45 back. Maybe if she had used the amount tender feature on the register she would have given me the right change. While waiting for my order I look around the lobby floor, pop machine, and window are dirty. The windows had dead flies and bees in them. I watched the cashier stand there stuffing marshmallows in her mouth. I can't get my money back, so I wait 30 minutes for my order. I had to finally asked the manager how much longer I had to wait, she goes back and gets it and said the chicken just came up. I left with my order feeling like I needed a shower. I will never go back...

First of all, the pizza was nasty and bland-tasting. I've had better pizza from Little Caesars! The reason I ordered from here is because they deliver. I used a coupon to order two medium pizzas with two toppings. One of the pizzas was undercooked. The delivery guy was long gone by the time I found out. I called them and the manager said I had to bring the pizza back so he could see it. Then he tried to say because the pizza had veggies on it, a lot of liquid was excreted through the baking process and it LOOKS undercooked. I would believe that if this was my first time eating a pizza with veggies on it. It was clearly undercooked. He said they both went in at the same time- obviously one of them needed to stay in longer. All pizzas do not cook for the same period of time. So he wanted me to bring it in, when the whole point of me using delivery is because I'm immobile- so that's convenient! I could tell from his tone that he couldn't have cared less about my undercooked pizza from the establishment under HIS supervision. And then I said I would not be able to bring it back for another 4 hours- when someone with a car would be available. He then said "I'll be here all day and tomorrow, so whenever." Really? That's not quality customer service. But that's what you get when companies hire and keep people who do not care for their jobs. The Pepsi was good though- best part of the entire order! I can guarantee you that with the combination of the terrible service and bland pizza- I won't be a...

My moms B day I ordered a slab dinner that’s what she wanted call this one Gut Felling. I am a flamboyant reader with super natural ancestral powers . I also can sense future events. I paid about $40 in addition I ordered the jumbo shrimp dinner that looked like the not so large breaded it’s giving do better shrimp to me especially with the high prices and it’s a buy and fry ,right across the street. Get to my mom she’s so happy she takes her food out of the bag and the bottom of the box comes first food on the floor secondly. The box was not put together properly. I called immediately only to be told by the manager that’s not kiss problem. I said ok sir is that how your going to handle this I will be posting a review.he said so . So here it is That’s not the Happy I’m from that’s Sad. Thank goodness I brought a rib dinner just right outside Happys front door on 7 mile before I went in to pick up just to be supportive it was a full slab with two sides spaghetti and baked beans for $10 bucks. When I presented my mom with the two dinners and other party favorites gift and card . She kept asking me why you brought two dinners. I’m happy that I did she would not have had a dinner at all. I’m sure they were not going to replace it I was willing to bring it back. But after 5 t years of my consistent support of their business they gave not one concern about mines my mom turned 72 that’s something...