Hook Fresh Fish & Chicken — Restaurant in Detroit

Worst customer experience I have had in years. Lil Arabic dude is reuse and very unprofessional, service was extremely slow. He got my order wrong and attempted to make me wait for a replacement as punishment till i complained. During the wait time he got several other orders wrong as well. For a first visit he made sure I would never be back! I even takes to a dude that was picking up a replacement meal because the previous was spoiled. Thanks for giving me...

my mom wanted fish had a bad encounter at a fish place on livernois, they told us to take our business elsewhere. We happened upon the hook. Soooo happy we did, the guy on the phone was polite, the guy who fried the fish was so nice and helpful. I like this place and will be back. The fish was seasoned just right, it was hot and fast. PLEASE DONT CHANGE!! please dont get a nasty attitude worker. I will recommend to...

Ordered cod sandwich, fish was so old and hard I had to take it back. Manager not happy but it was so many customers in the lobby he took it back; I said substitute for fried shrimp which were cheaper. Got home, shrimp tasted and smelled like ammonia as he smiled and apologized in my face. Too bad because you lost a good customer with a loud voice 😜. Don't try to play your customers; now everyone knows your...