Mary's Grill On Grand River — Restaurant in Detroit

The food is better than most coney islands. But check your receipt. Their sales tax is set higher than 6%. And they add a fee for credit card payments before they know your payment method. I’ve told the cashier three times and they still haven’t fixed it saying it’s a programming issue. How hard is it to change a percentage? Not hard at all. Per bill it’s just a few cents or a $1. But multiply that by how many go there. And, when you order wings or a pita, you have to buy dipping sauces. Every other coney gives you at least 1 ranch with wing dings and pita. So, it’s highly irritating when people are sticklers about their money, but, will still cheat you out of yours.

Went again today and I guess you have to order extra chili to get a whole scoop of chili on chili fries. Barely covered the surface. I’ve only eaten about 7 fries and the chili is gone!

To the owner: Your sales tax was more than 6% for over a year. If I’m sharp enough to catch it, please believe I wasn’t confusing it with the credit card fee you charge. Since you’re so quick to respond, how much extra money did you steal before you fixed it? I called about it in three separate occasions.

Response: The chili was just on the surface. Should chili fries not have chili throughout? Look how much is left. Close to $6 for mostly fries. So better and stop just...

Food is good service is terrible wait time is super slow to many items on the menu font on the menu is to small to read and drive thru lane is terrible concept at this location staff looks confused and if you go inside I hope your not Clusterphobic because when the dining area is closed off your only option to place an order inside is in this small box with no exits just the door you entered so picture this if there is any type of safety threat issues that comes thru that door there is nowhere to go unless you can run thru a wall .The ordering area Not the dining hall holds around 8 people so add all this up you get There you have too many options on the menu to choose from ,You can't read the menu because the font is too small , Bad drive thru layout where if you change your mind,car low on gas or you have an emergency in that line you can't leave out of drive line because it's a funnel with no exit , your lunch time will be over /or cold even if it's a call in ...staff is nice but seem very inexperienced food is just sitting so it's not the cooks fault Food is very good. I WILL UPDATE THIS REAL SOON Because I do want to see this...

The young lady who worked on 8/19/2024 at 4:50pm has the nastiest attitude. I called to ask a question. She answered the phone and said walk in only and hung up. I called back and said I have a question she proceeded to scream on the phone WALK INS only hung up again. Called a third time I said I understand it’s walk ins only but I have a question. She yelled in the phone I SAID ITS WALK INS ONLY so whatever question you have you got to come in here and asked. Fourth time I called I’m going to keep calling until you answer my question she kept me on the phone and just set the phone down I’m currently on hold as in typing this to see how unprofessional this young lady is and how long it’s going to take to answer 1 simple question. I can hear her in the background being rude to customers and cursing just plain rude and unprofessional. My dad frequents this place monthly with his retired group of friends I’m going to make sure I let them know how awful the customer service is. Been on hold for over ten minutes fyi she thinks the I’m not on the other line because...