I had to give a star just to post this! So there not even worth the star. This evening 1/24/21 6:05pm I called to place an order to speed up the process so I could get home fast because I was running late on time I had family waiting. As I gave the lady my order I was told they do not take phone orders in less it's a special order or spicy chicken. She refused to even let me talk or speak while on phone. Upon arrival they had 5 cars waiting in line for there food. When I went in to place my order I politely asked for General managers name and contact information. Manager Maryann on duty felt obligated to argue with me saying your the one that just called. Manager Maeyann stated I can not give any information you can just leave your deness an now the fact you cant wear a mask properly. That manager and her staff do not have mask on proper and you Maryann not once but now twice have pulled your mask down and yelled over the food in warms that your taking this quantity of product. There for exposing other people food to your germs. Health violation...
Read moreWent to purchase 54$ and 42 pieces of chicken with full meals.. Waited over one hour for my meal. Mary I believe was manager due to the fact that she had the only uniform different than employees. The entire time I waited at window all she did was complain of how much of an inconvenience it was to place such a big order while throwing her headset on the counter due to the inability to hear customer's. It was the most inconvenience experience not to mention my food order was packaged incorrectly. Rather than go back and ask to correct my oder I just ate what we were given. . make sure you as a customer never leave this church's without checking you're order. Customer be aware not to purchase large orders. I guess this location is not able to make these types of orders. Managrment is not well versed nor trained for this type of situration. Nor customer service for their customer's....
Read moreMy first time here from out of town. (And a pointer is Church's was my first job) I decided to go in because where I live we don't have one so it was good to see how things have changed. For one they always have spicy it seemed. Everything was one point though. I feel the chicken (legs and thighs)lacked salt but they probably took that out as not everyone can have salt. But I added salt and it was spot on. Try this one and not in Pearsall. The service is definitely fast and friendly! The place was clean inside, so was good to see that. You can tell alot about an establishment from that. *Ask for sauces and honey and bowls and napkins if you need them. * I went in but...
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