Wienerschnitzel — Restaurant in Diamond Bar

The food is amazing and most of the staff seemed to work hard and be super friendly, but the woman that served us was extremely aggressive. We ordered some desserts - two Freezees, an Old Fashioned Hot Fudge Sundae, and a Mini Hot Fudge Sundae - and when we got the Mini Sundae the fudge was as cold as the ice cream and there was no whipped cream or cherry (something that the person who got it said that it has always had those two things every other time they ordered it) and so we politely explained that we wanted 'hot' fudge and the other toppings and the woman got more aggressive, saying "Well I can heat it up. I can get you a new one and heat it up" in an extremely annoyed voice. We said thank you and she brought the other desserts (realizing that the cherry for the old fashioned sundae had no actual cherry, it was just the stem). She brought us a red debit card and handed it to us saying "I believe this is yours" then left. It wasn't ours. We had used a blue credit card. When she brought back a new mini sundae, this time with hot fudge not cold fudge, there was still no whipped cream or cherry. We took it, said thank you, gave her back the other person's debit card (Je Don F. Carter, I hope you found your debit card), wished her a good day, and left. If we had never been to Wienerschnitzel before this visit we probably wouldn't have come back. Luckily, we know that the service isn't...

This establishment has been here since I can remember, it was called Der Wienerschnitzel back then. So much has changed since then even the menu ,a lot of new items. They even combined with Tastee Freeze. I’ve tried everything in the old menu and as for the new menu and all the items, I’ve tried a few and what I have tried I’ve liked, the chili cheese dogs with onions, Polish dogs, mustard dogs, which was my brothers favorite chili cheese fries, cheeseburgers, hamburgers they even have a veggie dog for you vegetarian‘s. The youngsters that work the fast food are sure hard workers. This place is no exception,they’re kind and courteous. After ordering our food we sat down at the big dining area they have and our food was brought to us at no time. They also have outside dining to enjoy your meal. They have so much promotions going on for a few dollars you can receive a lot of food. You can also order cans of their famous chili to take home, which we’ve done more than a few times. The parking lot is huge with handicap stalls at the front entrance .I recommend this place if you want to save some money, have a fast meal and meet kind and courteous employees.Don’t forget...

The young man who took my order seemed like he was a new employee and wasn't familiar with working as a cashier with a head set on while getting your order correctly before , He started to enter the list of food items into the register . I don't know exactly why he misunderstood me two times in a row and got my order incorrect and incomplete twice. I repeated it a third time, and he finally got the correct amount of food items.. i didn't even order any drinks or order anything complicated. It was 2 orders of large French fries and chili cheese dogs for 4 people. Each person gets 2 chili cheese dogs each. 4 x 2 =6 chili cheese dogs all together. (Simple math) The guy taking the order seemed as if this was his first time working in fast food. I didn't give him a hard time. I was very patient with him. The food quality was great. The food was warm and fresh . The taste of the ingredients used to prepare the food was excellent! I never had a problem with the accuracy of my order when I dine in at...