Worst experience in years, seriously. Wife and I desired Chinese food, drove to diamond bar and discovered one of our fav locations were closed for the afternoon. I remembered a decent Chinese restaurant a few blocks away and so that's when we rolled into this so called palace. I should have followed my instinct when there was a worker bleaching and cleaning what appeared to be seafood spilled on the sidewalk in adjacent to the entrance. I know believe someone must have barfed outside of the restaurant. Front doors were wide open and being hungry we were eager to try out. There were cars in the parking lot which is typically an indication of patrons. As we entered we noticed the restaurant was empty except for a large family gathering possibly of about twenty plus seated together. A woman approached us with a less than welcoming greet. My impression was that we were not welcomed but different cultures can be misread. We were seated and and paper menus were provided with a pot of tea. Nothing else on table. Approximately 1 minute later same woman server stood at our table with a look of what do you want to order with her pad in hand. I knew what I wanted before I walked in, house special rice. My wife was still reviewing menu and server was annoyed that my wife didn't understand what she wanted after a minute to review menu. I ask politely, another couple minutes please and an the annoyed server scurried away tho promptly returned. Wife orders hard noodles with chicken and server scurried away. Gentlemen brings our plates and somewhat drops the plates on table and scurried away. I'm thinking oh, he's probably going to get water, soy sauce, maybe some fried noodles. Nope, no one asked us about drinks, or can we get you something else? We proceed to start eating and the special rice had very small size pork chunks maybe and some shrimp. The noodles were hard alright and seriously about the most bland thing I ever tasted next to the rice I just ordered. 5 minutes later I ask the wife if you see any server please waive down to ask for soy sauce. We wave the server to come over and it's our happy server again, she sees me from across the room and starts our way. From a couple of tables back she addresses me by asking "what?" I'm like what the hell? She grabs a soy sauce and plops on table and scurried away again. Wife and I look at each other like huh? We are not wanted here for sure. I ask for containers to go and she rudely drops on table. My wife and I or 60 years and dressed appropriately, and I take my hat off at the table but don't get it.
Don't do it! You will be disappointed in the food and more at the rude...
Read moreHorrible service. We came here for dinner last friday around 8pm (theyre closing at 9pm)we sat down immediately after 2 mins the waiter came and ask if we are ready to order so since this is our first time here i said not yet give us few mins please, the lady turn around in 2 sec and came back and said "are you ready?what can i get you" i was like ok then we get whatever becuase the waitress is rushing us. we ordered 3 things, fried rice, soup and porkchop food was ok. The food arrived after few mins, and when we started to dig in, the manager (we just guessed that his a manager) brought the check to us and asking to pay it already, they started to turn off the lights while the people in other table are still eating, the guy came back with our receipt i signed it and didnt leave a tip because we are not DONE yet, the guy got upset and said "so youre leaving the tip on the table?" i was like "dude we are not even done eating, so i said NO" then our waitress came and started counting how many box we need she didnt even ask if we are DONE so rude. I Totally understand that we came close to closing time but you should've accept us if you cant provide a good service for your customer. We are never going back to this restaurant anymore. People SAVE YOUR MONEY AND TIME TO...
Read moreThe food is not bad, but the service is... We arrived 15 mins. before the lunch special ended (3 pm). The waitress was rushing us to order before we had even sat down. We quickly ordered a couple dishes first, so she would stop rushing us. Then we added another dish right after. When we were almost done eating and still hadn't gotten the last dish that we ordered, we asked a waiter nearby to check for us. They asked other waiters and said all dishes had already been made, and nothing was cooking in the kitchen. Overheard what the waiters were saying, our last dish was mistakenly packed and left on the to-go table. I saw a waiter took that box back to the kitchen... I assumed they had placed the food back on a plate and served it to us which was fine. However, we later found a piece of tin foil from the bottom of the to-go box (see pic) left under the food . We also found the bottom of the rice container was so cracked that you could see through the cracks...
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