Aroma Joe's — Restaurant in Dover

I would give 0 stars if I had the option. This place has gone downhill. I had a very distressing experience at this Aroma Joe’s location. The teeny-bops working there are EXTREMELY disrespectful to customers. I drove up at 8:45, asking for hashbrowns and 2 drinks. The little lady named Xyla working at the window informed me that “the ovens shut down at 8:30” Okay. So I order the 2 drinks and pull up to the next window. While I am patiently waiting, I hear the teen girls inside talking about me, using very disrespectful language. I overhear Xyla say “You can’t be ordering that. It’s 8:54!!” Very rudely. Fast forward 3 minutes. Some other teenager with black hair and a full face of pimples hands me my drink. I gave her a little heads up and said “Hey just so you know, we can hear you talking in there” She replied “Oh okay. GOOD! GOOD!” and slammed the window. This behavior was absolutely repulsing. So, a quick tip for potential customers, do NOT come up to the window after 8pm, even if the sign says “open”. If you do, you’ll be ridiculed and gossiped about by 3 teenage girls with spider eyelashes and half a tube of concealer on their faces. And a tip for the ladies working there, all that makeup might be able to hide your ugly wrinkles and puss leaking bumps, but it CANNOT hide the ugly within. Thank you, and have the night...

I’ve been an Aroma Joes customer for as long as I can remember- I’ve been going to the Charles st location since it was put in. And tonight was a disaster. We went through the drive through and asked for 2 16oz iced coffees- an iced mocha and an iced perfect cloud- and a double espresso. The worker was completely clueless and couldn’t understand how/what we were ordering. I totally understand if she was new and needed some extra time/assistance. But if that was the case, she didn’t communicate that to us at all. It was just plain frustrating and took forever. She asked us multiple times to repeat and clarify our order and even had to ask another employee for help. Finally, we pay. We drive to the other side, wait 10 minutes, and are given two iced coffees. (To make matters worse, they don’t taste good) No double espresso. We say “what happened to the double espresso?” She goes “oh I’m sorry.” And that was it. She didn’t offer to make it. Nothing. I’ve never been more disappointed in a drive through coffee experience. I’m left wondering:...

You would’ve thought I was waiting in line for a loaf of bread during the Great Depression, with the amount of time it took the workers to even open the window and greet me. (Forget preparing the order.) 25 minutes I waited to be acknowledged, while being the only person in line. No good service here. I watched 2 teenagers laugh and mess around for 25 minutes, not noticing my lit up vehicle at 9pm. Ordering a simple 32oz rush ended up being a whole adventure. I felt my face wrinkle, and watched my hairs turn grey while waiting in this drive thru line. I honked my horn and knocked on their window in a state of panic. I’ve been in a calmer mindset while drowning in the ocean. My life would be nothing but dread if I left the lot without my “Beach Bum” flavored rush. I knew I had to fight. And that’s what I did. After a distressing 30 minute wait, I finally placed my hands on the cold, icy cup filled with paradise. I got my Beach Bum....