Scola's Restaurant — Restaurant in Dracut

Arrived at restaurant with friends for an early evening dinner over w/e. We were promptly seated and told waitress with be with us shortly. It took a while for her to get to us but that gave us time to check out the menu. The pricing on the menu was confusing so when the waitress finally arrived we asked for clarification. Whoever designed menu could have done a better job. We all asked for water and waitress said she would be back shortly. When she returned we again asked her to clarify menu pricing, We asked for bread and again she said she would be back shortly. It took a while but when she returned we placed our orders. We also told her we would like separate checks. Also interesting to note, there was only one slice of bread for person. It took a while for food to arrive. We asked for water refills at this time and more bread. Waitress refilled water. Food arrived shortly after along with more bread. Food looked good. Upon tasting we found that the food was not hot, just warm. We were hungry so we didn't say anything. Food was okay, nothing exceptional. When we were done we patiently waited for the waitress to appear again. We could have used more water and wanted take out containers for our leftovers. We continued to wait and finally I asked another young lady for take out containers and bills. She brought containers and said waitress would be with us shortly. Waited again and no waitress. I got up and asked someone at counter for our bills because we still hadn't seen waitress. Was told she was right in back and would be with us soon. Waited again and still no waitress. Went to counter again complaining. Finally waitress shows up with bills. After checking bills two of us questioned $1.99 charge for parmesan cheese. We were told that because we ordered a side of eggplant parm instead of just 'eggplant' there was a charge of $1.99 to add the cheese. Went back to the counter to complain and said we would never dine there again. We waited over 1/2 hr. just to get the bill. Waitress seemed overwhelmed and not totally experienced. Maybe they assigned her too many tables, although there were a few empty tables in our area. Maybe they were short staffed, but still no reason for...

Have to say I was disappointed with my visit on 6/12/2018. If this had been my first visit I would not be returning. Went to celebrate my daughter passing her state board test. I ordered the Veal parm as I always do and my wife ordered the Chicken parm. As for my daughter she ordered a salad and chicken tenders. The drinks and salad came quickly no problem. Dinner arrived soon after and my daughters chicken tenders were dry and had no taste, as was my wife's chicken parm. My veal was strange, half was ok on a scale of 1-10 i would have given it a 5. Now the other half tasted almost as if the breading was raw and had a strange taste. I left that on the plate. My wife ordered another drink which never came and was offered as we asked for the check. The poor couple next to us was asking why we received our food when they arrived well before us. I noticed that she also commented to the waitress that her chicken plate was dry and lacking taste. As we exited the restaurant I noticed 3 more plates of u neaten food going back to the kitchen not sure if they changed their mind or just did not like it. I am keeping an open mind as this was a Tuesday night and I am hoping the owner / cook was off that night. Also in the past I would have rated the veal some of the best in I have ever tasted. Perhaps I will revisit sometime and update my rating as for this visit sadly...

Came on a Sunday and they open at noon. We expected to have lunch. Was seated outside and given menus. Waitress was lovely and took our drink orders, and answered questions we had about the menus. The hostess (who gave us the original menus), then came to our table with the "Sunday menu", and told us she doesn't usually work on Sundays, and gave us the wrong menus. Obviously our waitress wasn't aware either. There menu was higher priced and didn't have a sandwich selection, though it was noted on the bottom of the menu that "sandwich menu is available upon request ". So we did, and they were delicious! However, our waitress didn't look very happy about us ordering sandwiches, and when she brought our check and we told her the food was delicious, she made the comment:"I'm glad you were happy with the food, even though it was an OFF MENU ORDER". Just validated that was why her demeanor changed when we asked if we could have a sandwich menu. The menu provided was higher priced and only had apps and entrees... And our table Was very wobbly. The devil is in the details, and I may hesitate to come back based on the incorrect and unprofessional comment made by...