Hardee's — Restaurant in Duffield

I'm actually ashamed of how I was treated today! Getting my coupon in the mail today and stopped by to get something advertised on the coupon after ordering the food and pulling up to the window ready to pay with my coupon page flyers, that every mailbox gets, and cash.... Simple right!?! No, that is not what happened from the window to the vehicle I was demanded to cut the one piece of coupon out and hand it to them along with the cash; do you keep a pair of scissors in your car, hand ready to use, I don't either. This drive thru jerk demands again but the 1 armed man driving, yeah he has only 1 arm, asked politely if he could clip the coupon quickly and get my food..... He was standing there saying that they didn't have any scissors nor any other sharp items to cut!! Really, I have worked in many places and I would never had treated a person like that! Well, after crumbling up the coupon flyer and tossing it back towards the window and telling him that he can keep the coupon, keep the food, and where he could stick it! Hardee's you just lost more of the customers to keep the store from shutting down. Manager's need to rethink the people you have working with people for you!! Word of mouth goes further than anything else and I have many views here and I will tell everyone that I know to stay away from the Hardee's...

Overall pleasant experience. This visit was my first to this Hardee's location. My partner and I stopped here for dinner on our way to my partner's farm home enroute from the Tri-Cities Airport. I live in Florida, where we have no Hardee's nearby. My partner and I both love the hand-breaded chicken tenders and visit Hardee's primarily for this reason. The Hardee's in Duffield is clean and well maintained. Both the interior and exterior of the building have been remodeled and upgraded. The service was efficient and friendly. However, we found the quality of food to be somewhat "under par". We both ordered the hand- breaded chicken tenders with fries. Although both were warm, neither the chicken tenders nor fries were as hot or fresh as we prefer (and have had in the past at other Hardee's locations). Plus, the chicken tenders themselves were much smaller than the tenders we have received at other Hardee's locations. With that said, it still was a pleasant dining experience. We both enjoyed our dinner. If the food quality had been better, I would have most certainly given a 5...

Three young people were working. A boy & 2 girls. Store had no one in it when my parents & I stopped in at 8:30. The people served food that was cold. When my 75 year old father complained that his burger was cold, they said they just made it. Not possible since they just ordered and set down when the food was brought out! I ordered a cinnamon roll which was good, so my dad asked them to fix him a cinnamon roll instead of the burger. When the girl brought it out it was so hot that the icing was completely melted off & it burnt my dad’s lips when he went to take a bite. I then proceeded to go tell them that it was rediculous that they would heat something that hot & they were being smartasses because I had the same thing & mine was nothing like that. They said it was because mine was old and his was fresh & he needed to let it cool. He told them they were going to end up getting sued doing people like that, then the brown headed girl said, “ you said your burger was cold so we were giving you a hot cinnamon roll”. This is...