Subway — Restaurant in Eagle Point

Ordered curbside. Pulled up, no customers inside, no one at the drive through. 0 customers. I made eye contact with the 2 people working. I’m in the car described in the curbside order. That didn’t clue them in that their curbside order was here, so I called. 8 times before anyone picked up. One employee bought something from the other employee during this time. They both went into the back for a bit. Then one of them came back out, looked at me again, turned around and took out the trash. On the ninth call, I got an answer. They were ‘so busy and short staffed.’ ‘You know, there is a button to press so we know you’re here.’ (There is no button. I have no clue what she was talking about. Apparently my headlights shining through the wall of windows illuminating the store was not an indication I was there. After 25 minutes I received my food. I would have been absolutely ok with the wait time if it was busy and they were short staffed but it was a blatant lie. They forgot 2 of the 4 items in my order. Bye money! My toasted food was rock hard, and both people who ate there have been sick all night. I don’t know why I thought, I dunno, safe food free from bacteria and who knows what could come from Subway. Think twice before eating there. The owner does not...

I went to Subway today so satisfy my Subway craving (happens like twice a year) and the Eagle Point location just made my desire for them cease to exist entirely now. I went through Drive-thru because I had two toddlers in the car and appreciated the convenience of it— the 25 min long wait with absolutely no other cars wasn’t even the issue here, it was the fact I ordered 2 sandwiches and one was completely wrong (and expensive mind you) and then there was notes written on the liner paper that touches my sandwich. I was disgusted. Not only that, but I had tried to call the store back countless times and no one answers at all nor is there a voicemail machine to even let them know. unfortunately I was already back home to discover these issues or I would have just turned back around. This was absolutely unacceptable to have ink touching peoples food and no way of customers to inform the store of...

We stopped in to grab a sandwich to take with us for a picnic on the river. The place was empty of customers on the inside. However, the drive-through ( they have that at this eagle point location) was busy. We understand she was alone and that the store was busy She was helping the drive-through customers, perfectly understandable. We stood there for close to to minutes ( seems like 20 when you're standing there lol) Normally a clerk would say something to the effect of, "hello, I'll be with you in a moment ". This girl... Nothing. And there was a break in her communication with people in the drive through, in between cars. So Service 1 star. Would be 0 if possible. Food? No...