A Slice Of Brooklyn — Restaurant in Earl Township

A Slice of Brooklyn? More Like a Slice of Disappointment!

My family has been coming to "A Slice of Brooklyn" since it opened. The food used to be good, and the service was decent—until last night. Now? I wouldn’t eat here if they were handing out free pies on the street.

We’ve spent thousands of dollars at this place over the years, especially during COVID when they probably should’ve been thanking loyal customers like us. But after last night’s fiasco, we’re done. We won’t be ordering here, we won’t be using them for business meetings, kids' sports games, or ANYTHING, and you better believe I’ll be warning everyone I know about how abysmally this place treats its customers.

So, here’s what happened: we placed a massive order—multiple pizzas, subs, appetizers, the works. Well over $100. And what did they do? They forgot my niece’s food. No big deal, right? Mistakes happen. So I called them to let them know.

Instead of an apology, I got some cranky guy (not the owner, but definitely someone who shouldn't be dealing with customers) who practically accused me of lying. He insisted he had "read the order back to me" and even had the nerve to imply I was trying to scam them for a few measly chicken fingers and fries.

Yeah, because after spending tens of thousands of dollars here over the years, my master plan is to defraud them out of a $10 plate of frozen chicken fingers. Genius.

And here’s the kicker: they made us pay again for the food they forgot. No apology, no refund, just another charge on the bill. I’m guessing they tacked on another delivery fee too, just to rub salt in the wound.

Well, congratulations, guy—you just lost a loyal customer and probably many more once word spreads. This place clearly doesn’t value its customers, and I’ll be making sure people know exactly how terrible their service has become. If you want overpriced pizza served with a side of condescension, go for it. Otherwise, take your money somewhere that actually...

I come here on my lunch break and I have to spend 20 minutes of my lunch break waiting to get two slices of pizza….

My other coworker came in here and says he spoke Spanish to the owner and told him to make it fast, he got his order before mine and then they messed up my order so I left and then they told me I can never come back….

Their hostess are very rude and they don’t know customer service there used to be a younger lady she was the bosses wife and she was very respectful but until she left that place it seems like you guys are just desperate for workers and you’re hiring people who don’t know how to take orders..

So after waiting 20 minutes for two slices of pizza today I figured they were gonna give them to me for free cause she just handed them to me so I went to walk out the building and she said what you’re not going to pay for them I said let’s go I only have a 30 minute lunch you don’t wasted 20 minutes of it and she took my pizza back.. no my issue you waited on 5 other people and they got there food in a timely matter.. I wasted 20 minutes out of a 30 minutes lunch break once again to get treated badly!!

My opinion you should stop hiring junkies and actually hire people that know what they’re doing have fun with OSHA

Dirty ceiling tiles roaches in the bathroom flies coming in and out of the drive-through window.. more than half of the time I went there the soda machine never works.. no wonder they have a 3.5 out of five...

Called to order delivery on a Wednesday night. I’ve ordered several times from them in the past. It’s never super fast, but never more than 40-45 minutes. The food is usually ok. Not great but I’ve had worse. Tonight the service was absolutely horrible. I have never received such terrible and downright rude service. I was not quoted a delivery time when I ordered. After waiting an HOUR for my food, I called to get and ETA on the driver. I was told that my food wasn’t even finished being made. And that they needed to wait for a driver to return. So they couldn’t even quote me a time. After waiting another 15-20 minutes, my husband went in to pick up the food. The fries were cold. The entrees were lukewarm. And the woman behind the counter was extremely rude, and gave him attitude when he complained about the service, and then refused to compensate us or take anything off the bill for the inconvenience. If you have a choice, don’t...