Subway — Restaurant in East Pennsboro Township

Terrible service. When I said hello, no response, when I said thank you, no response. I have gone to subway hundreds of times in my life and this experience at 8:15pm on Monday Sept 8th was one of the worst I can recall. No receipt given for my two footlong Tuna subs. The preparation of the sandwiches could have been done better by my 4 year old child. The man preparing our sandwiches was not experienced and the sandwiches were sloppy and uneven with the ingredients and just overall prepared differently than any other time previously in my life. After purchasing , I went to go sit down, and the man behind the counter told me that the dining area was closed and I have to eat elsewhere. Since I knew the restaurant closed at 9:30, I was not willing to leave and go elsewhere to eat the food I just purchased. Had I been told the dining area was closed prior to me ordering, I would have chosen an alternative place to eat dinner. I told the man to call his manager or owner because they are open and I am eating there. The man claimed he was the owner. After he told me to leave again, I told him he can call the police if he wants me to eat elsewhere because they are open and I am eating there. I will never visit this location again and I will file a formal complaint with Subway corporate about this experience. I have read comments on the Enola Facebook page about the unfriendliness and rude employees at this location, but this was the first time I experienced it first hand. The owner should be ashamed of himself and get rid of whomever was the terrible employee running that store at 8:15pm on Monday night Sept 8th. I’m a business owner with dozens of employees, this person running the store this evening is a detriment to your business and he should be fired...

Ordered food online for delivery on 1/31/24. They did not have multiple items we ordered (the driver called and asked if they could substitute some items) we decided to just cancel the order since they didn't have what we ordered. Have been trying to get a refund ever since. Was told that day to wait a few days and if the refund wasn't given to call the manager. Called the store and spoke to an employee who hung up on me and said "idk you have to call back". Called back and was told I have to contact corporate but didn't have the number. I contacted corporate with no response and contine to try to call the store their is no answering machine to leave a message. Experiance had been terrible and have not been return my money for food I never got because they didn't have what I ordered. Customer service has been...

The service at this subway is the most ignorant I’ve ever seen. I walked in 2 minutes before closing (I know that isn’t ideal) but I figured I stop quickly since I just got off work. And I seen they had guest in the store still sitting and eating as soon as I walked into the OPEN DOOR WITH THE OPEN SIGN still on I was rejected service. As I sat in my car to write this review I can see inside the store where the young man that just rejected me service is looking at the people eating and start laughing acting like he is punching someone and then continues to look out at my car and laugh. It’s 9:37 the sign is still on and the doors are still unlocked. And the people inside just paid...