I come here two or three times a week before going to school, and I can only say the service gets worse and worse. I was under the impression that caramel iced coffee was a beverage because other locations have it, but when I asked if this location could add a caramel swirl to my order, they said that that was not a drink and could not be done. Furthermore, last time I came to Dunkin', I was unsure of how the "Free Classic Donut" in exchange for filling out a survey worked, as this location has never given me my receipt even when I ask. The one time I got my receipt back, I presented the receipt to the cashier, who showed it to the manager. The manager looks at me with a very rude attitude and tone and goes, "Why should I give you a free Donut?" and I proceeded to tell her that I did not know that I had to fill out the survey because the receipt confused me. She came over, pointed at my receipt, and said, "Why should I give you a free donut?" again and walks away from me. Lastly, the lady who was preparing my donuts two times in a row picked all of my donuts up with the same paper and did not put them in the bag before picking the next one up, resulting in all of them being squished and crumbled. I am very dissatisfied with the service at this Dunkin' Donuts, as the crew and manager are very rude and do not seem to care to provide satisfactory...
Read moreWish I could give it NO Stars. Went in with my son for a coffee and a latte and had the worst service from any employee ever. The older woman working behind the counter (5pm 10/24/20) acted as if she was bothered that I asked for a coffee and a frozen latte. She rolled her eyes and threw my change on the counter at me. I then dared to ask for a straw, to which she ignored me, my young son then asked and she threw it at him saying that "I told you it was on the table" I will never be going back there. Apparently they allow rude staff to work there. I wish I could have videoed the service....
Read morethe worest dunkin donuts i have ever visited . i went to order some donuts for the valentine’s day and she put the donuts in a bag i asked her for a box she said we don’t have and i said its not to give someone in the valentine the donuts in a paper bag and then she said you’re right but we have boxes it would be a lil bit expensive and i said ok and i asked how much and then she said 1 dollar and i said you don’t want to give a box for the donuts because you thought it’s expensive however it’s just for one dollar. the...
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