Dunkin' — Restaurant in Easton

This is a delayed entry, but worth posting. I do not drink coffee anymore as I quit coffee when I quit cigarettes 15 years ago. Anyhow, my wife does so one morning I go to Dunkin Donuts to get my wife a coffee. As the older woman is handing my coffee out the window she bumps the window with the coffee and it topples out of her hand landing sideways on the edge of my car door spilling into my window onto my lap and all over my car. This is a large hot cream one sugar coffee all over my lap in car. The woman apologizes and I do my best to clean up the mess as they make me another coffee. Later that day I contact Dunkin Donuts about the incident as my power windows are not working. I finally speak to the owners representative that return my call the following day who said he watched the film and was very sorry but what happened. I asked him what he would do about the electronics in my car and my inconvenience and he offered me a free Dunkin Donuts coffee. I said that's unacceptable and he said that's all he will do. I understand that accidents happen, but the results of that accident should be rectified by the damaging party. But I guess DD's thinks differently, and for that reason you won't see me at Dunkin...

I went through the drive-through this morning to buy the Wicked Munchkin Tin Box for my daughters, who love Wicked. When I opened it, I was shocked to see that the 6” x 4” tin wasn’t even close to full — barely 10 munchkins inside. I’ve purchased munchkins dozens of times and usually get a few extras, so paying $10 for just 10 munchkins felt like a huge rip-off.

I even parked and went inside to ask if this was a mistake. The employee told me the box “only comes with 10” and actually opened my box and counted them out instead of simply adding a few more to make it look reasonable. I ended up paying over $20 for two tins with only 20 munchkins total — completely disappointing. Between the lack of value and poor customer service, this was one of the most frustrating Dunkin’ experiences I’ve ever had. Definitely...

Went to this location this morning because my location had no power. The woman at the counter knows me from the other location so she entered in my order and went to next guest. Only my got coffee came out so I asked about iced Amber tells me there is no ticket you got a receipt in Avery rude tone and she is bashing the woman at the counter that she is not entering drinks as someone is missing iced drink. Observing this it is obvious to me it is most likely the machine. Malfunctioning but Amber is just rudely blaming the counter girl until she burst into tears from being humiliated I could not believe this was happening and the only response from manager was do you want a refund. No I just want my location to open again and never see Amber again. Merry Christmas lady with NO customer...