Freddy's Frozen Custard & Steakburgers — Restaurant in El Dorado

I have been to Freddy's numerous times at various locations & always had outstanding food & service. Not at this location, in El Dorado, KS. We were a party of 7, so it was a large order & it was very busy. After 15 minutes & several other orders being filled, we went up to ask. They said they were filling it right then. We waited almost 15 more minutes & asked again , still nothing. We finally asked for a manager & they finally gave us our order. They messed up the order. We talked to the manager & he was very apologetic, but did not offer to comp any of the meals, didn't offer anything to make up for it! When he brought the new food out, one of the meals was messed up again! This is so incredibly unusual for Freddy's & so disappointing!!! Needless to say, we will never go back & and we will tell everyone we know how awful the...

They are excellent, and will turn any item into a lettuce burrito free of charge. Unless it's not free of charge, I wasn't really paying attention. Too distracted with hunger, which was obliterated via jalapeno steak burger. The fried cheese curds are good, my son loves em, but you should eat them first, else they get a little rubbery when they cool. Don't let this dissuade you, for they are very good, and not actually rubber. I know many details of Freddy's life from the pictures, complete with captions, that are an inescapable feature of every Freddy's. Yea, even though I am alone in the bathroom, yet Freddy is there with me. His determination and industriousness, they comfort me. 10/10 would recommend should I ever meet someone who hadn't already heard and experienced the delight...

Stopped at the Freddy's in El Dorado, KS. about mid way through an 800 mile drive to Texas from Iowa. Cannot say enough about the friendly staff, cleanliness, and yeah ... excellent food. My wife and I both ordered the Double Bacon Cheeseburger meal with fries and soft drink. The place was packed on this Sunday afternoon, and our food was ready for us in a matter of minutes and was served piping hot.

As always, I like to make note of restroom cleanliness as I feel this is SO very important to travelers. This Freddy's did not disappoinnt, and I hope management takes the time to congratulate the staff on this afternoon with due praise.

5 stars all around for this...