So I'm evacuating for Hurricane Irma, come back to my hometown for some delicious ice cream that I've missed for years. I ordered the Apple Pie Sundae, that has the description, "a slice of apple pie, topped with a scoop of PUMPKIN ice cream, and hot caramel. You can get it with vanilla ice cream, but why would you?" I get my sundae and they gave me vanilla ice cream. I took one bite, realized the mistake, and kindly explained this to the window girl. I got the worst attitude from the owner, saying I didn't specify what ice cream I wanted and if I wanted pumpkin ice cream I need to buy another. UM, YOU GUYS messed up. Even after reading them their own sign several times, they insisted I was in the wrong with the worst attitude ever. Listen lady, I'm the one out $5, after I had to pull out cash with a surcharge at their ATM because they're too cheap to update their system to the year of 2017 where everyone owns cards. I really just wanted my ice cream made correctly, I really missed this place. But now it's ruined. This was not the Pittsburgh welcome we were expecting. I don't know why it was such a stink to remake my ice cream. I even gave back my one bite sundae. So...
Read moreI don't know what happened to this place used the love it because of their low sugar option. We were here almost once a week. We drove 40 minutes for this. Literally one of the only places that had a decent low sugar menu and not only did they not have low sugar they removed the whole menu. No way I'm the only one disappointed with this. And it's always the same excuses... money, no one buys it (which is impossible I know plenty that are not happy about this), new owners.... always trying to reinvent the wheel but being in the food industry there is always a way. You could get rid of the 2 page menu and go to a few flavors so me and my diabetic wife can at least come an enjoy a cone together. It's not here it's everywhere. Customer isn't right at all anymore it's...
Read moreStopped in for a cone/shake. First thing I noticed was a number of people outside enjoying ice cream.
One couple had two dogs which were very friendly and quite interested in some ice creme from their owners. Come to find out this place sells 'Pup Cups' which is a small serving of vanilla ice cream with a dog biscuit on top. Too funny!
Owners said they had already eaten their 'Pup Cups' but were begging for more.
Super friendly young lady behind the counter with mesmerizing eyes. Very helpful and patient with a dull witted and overly tired guy like...
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