Taco Bell — Restaurant in Elizabethtown

If I could give you 0 stars I would. You constantly mess my order up. Last time you did the manager took my name down and it was recorded which items you messed up. Now all of a sudden you won’t honor your mess up on my 2 tacos. Then I order tonight my potatoes have sour cream when it clearly says no sour cream, my nachos that I paid extra for everything had nothing on it. Then want to tell me I’m not allowed there anymore because i said I wanted your name since you’re the manager there and said I was going to be in the morning to talk to you since your employees cannot read a screen right or get my order right. I have pics of my orders and the receipts. I work in fast food and I’m understanding about mistakes but instead of honoring my remake that was marked down since that manager no longer works there you can’t do it and still mess my order up! Then won’t refund me my money that I paid for this so called food. And mind you it only has been 2 weeks if that since I was honored it. I know how guest track works, I do it for a living also. And never have I talked to a customer that pays over $50 on every order the way you have talked to me and my...

Delivery drivers beware! I just received an order for this store and it was generated by the store for a “customer”. The problem is that this store closes at midnight and I received this order at 12:35 AM. Unless I’m mistaken, that would be after hours of business. This order was inflated with a sizable amount in pay in order to lore a delivery driver to a location that is extremely far from, the hot spots at the time. I would not know why a restaurant would place an order after hours and after verifying with the store verify that they close at midnight. Unfortunately, this leads me to believe that another driver with access to a friend or possibly the employee themselves whom could be a driver sets this up so that they can remain (or their friend) in the busy area capitalizing on the night. I know that this is a big implication to the store but my concerns have gone to deaf ears and social media seems to be my only means to get my message heard. I look forward to some type of reply, and hopefully from someone at the corporate level not store level. My suspicion lies at the store and could be easily swept...

I asked about getting my food that a manager gave me permission to come back and get because they messed it up and because she got fired we couldn’t get our food and they said I’m not aloud to order their anymore or come in the restaurant all because they messed my food up ….this is the worst customer service ever not to mention employee refused to give me his name to give to corporate or his superior , they stated it’s their store and they can do what they want and if they chose to not let someone come back they have that choice , I didn’t do anything not to come back and eat so you can’t physically stop me from coming and eating all because I asked for a refund and then got hung up on, then called back and they just sit on the line and breathe and don’t answer , the management is childish and don’t know how to run a business and needs to be more respectful and know business and customer rights because they can’t stop me from eating their all because I asked...